Package: redmine
Version: 6.0.5+ds-1
Severity: normal
Dear Debian Ruby Team Maintainer,
When I try to export an issue containing an image attachment as a PDF, the
image doesn't appear in the exported PDF. Installing Ghostscript alongside
ImageMagick, as stated in the upstream documentation, only resolve "ImageMagick
PDF support available (optional)" warning in Redmine's Information page but the
issue still persist. After inspecting the log, I found this error:
```
[2025-12-24T18:08:42.382745 #89263] INFO -- :
[132b26a5-5318-4ac3-81ca-7ee4fa9195aa] Started GET "/issues/189.pdf" for
182.2.78.137 at 2025-12-24 18:08:42 +0700
[2025-12-24T18:08:42.391512 #89263] INFO -- :
[132b26a5-5318-4ac3-81ca-7ee4fa9195aa] Processing by IssuesController#show as
PDF
[2025-12-24T18:08:42.391857 #89263] INFO -- :
[132b26a5-5318-4ac3-81ca-7ee4fa9195aa] Parameters: {"id"=>"189"}
[2025-12-24T18:08:42.429377 #89263] INFO -- :
[132b26a5-5318-4ac3-81ca-7ee4fa9195aa] Current user: nawan (id=1)
[2025-12-24T18:08:42.699737 #89263] ERROR -- :
[132b26a5-5318-4ac3-81ca-7ee4fa9195aa] pdf: Image: error: No such file or
directory @ rb_sysopen -
/usr/share/redmine/tmp/20251224-89263-re9dhj_251224173820_clipboard-202512241738-ubr7k.png.png
```
Regards,
Nawan
-- System Information:
Debian Release: 13.2
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 6.12.57+deb13-amd64 (SMP w/1 CPU thread; PREEMPT)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8),
LANGUAGE=en_IN:en
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages redmine depends on:
ii dbconfig-common 2.0.25
ii debconf [debconf-2.0] 1.5.91
ii libjs-chart.js 3.9.1+~cs3.1.2-3
ii libjs-jquery 3.6.1+dfsg+~3.5.14-1
ii libjs-jquery-ui 1.13.2+dfsg-1
ii libjs-raphael 2.3.0-4
ii puma 6.6.0-4
ii redmine-mysql 6.0.5+ds-1
ii redmine-sqlite 6.0.5+ds-1
ii ruby 1:3.3+b1
ii ruby-actionpack-action-caching 1.2.2-4
ii ruby-actionpack-xml-parser 2.0.1-5
ii ruby-addressable 2.8.7-2
ii ruby-bundler 2.6.7-2
ii ruby-capybara 3.40.0+ds-2
ii ruby-coderay 1.1.3-8
ii ruby-commonmarker 0.23.10-1+b3
ii ruby-csv 3.3.4-1
ii ruby-html-pipeline 2.14.3-2
ii ruby-i18n 1.14.7-1
ii ruby-jquery-rails 4.3.5-5
ii ruby-listen 3.9.0-1
ii ruby-mail 2.8.1+dfsg1-2
ii ruby-marcel 1.0.4+dfsg-2
ii ruby-mini-magick 5.2.0-1
ii ruby-mini-mime 1.1.5-1
ii ruby-mocha 2.4.2-2
ii ruby-net-ldap 0.19.0-1
ii ruby-nokogiri 1.18.2+dfsg-1+b1
ii ruby-rack 3.1.18-1~deb13u1
ii ruby-rails 2:7.2.2.2+dfsg-2~deb13u1
ii ruby-rails-dom-testing 2.2.0-1
ii ruby-rails-observers 0.1.5-1.1
ii ruby-rails-propshaft 1.1.0-3
ii ruby-rbpdf 1.21.3+dfsg-1
ii ruby-redcarpet 3.6.0-1+b5
ii ruby-rmagick 6.0.1-3
ii ruby-roadie 5.2.1-2
ii ruby-roadie-rails 3.3.0-2
ii ruby-rotp 6.2.0-2
ii ruby-rouge 4.5.1-1
ii ruby-rqrcode 2.2.0-1
ii ruby-sanitize 7.0.0-1
ii ruby-selenium-webdriver 4.4.0-1
ii ruby-simplecov 0.22.0-2
ii ruby-task-list 2.3.2-2
ii ruby-zip 2.3.2-1
Versions of packages redmine recommends:
ii passenger 6.0.26+ds-1.1
Versions of packages redmine suggests:
pn apache2 <none>
pn bzr <none>
pn cvs <none>
pn darcs <none>
ii git 1:2.47.3-0+deb13u1
pn libapache2-mod-passenger <none>
pn mercurial <none>
pn subversion <none>
-- debconf information:
* redmine/current-instances: default
redmine/instances/default/pgsql/changeconf: false
* redmine/instances/default/db/dbname: redmine_default
redmine/instances/default/pgsql/manualconf:
* redmine/instances/default/mysql/method: Unix socket
redmine/instances/default/missing-db-package-error: abort
redmine/instances/default/internal/skip-preseed: false
redmine/default-language: en
redmine/instances/default/upgrade-error: abort
redmine/instances/default/remote/port:
redmine/instances/default/dbconfig-upgrade: true
* redmine/instances/default/dbconfig-install: true
redmine/instances/default/remote/host: localhost
redmine/instances/default/internal/reconfiguring: false
redmine/instances/default/purge: false
* redmine/instances/default/db/app-user: redmine@localhost
redmine/instances/default/pgsql/admin-user: postgres
* redmine/instances/default/database-type: mysql
* redmine/instances/default/default-language: en
* redmine/instances/default/mysql/admin-user: root
redmine/instances/default/install-error: abort
redmine/instances/default/pgsql/method: TCP/IP
* redmine/instances/default/dbconfig-reinstall: true
redmine/instances/default/pgsql/no-empty-passwords:
redmine/instances/default/remove-error: abort
* redmine/instances/default/mysql/authplugin: default
redmine/instances/default/pgsql/authmethod-admin: ident
redmine/instances/default/passwords-do-not-match:
redmine/instances/default/db/basepath:
/var/lib/dbconfig-common/sqlite3/redmine/instances/default
redmine/instances/default/upgrade-backup: true
redmine/instances/default/remote/newhost:
redmine/instances/default/dbconfig-remove: true
redmine/instances/default/pgsql/authmethod-user: password
