Package: reportbug Version: 7.5.3 Followup-For: Bug #586680 Dear Maintainer,
As an easy way to mitigate the confusion, how about updating the relevant comment in the default ~/.reportbugrc file to indicate that reportbug's TLS support is STARTLS only, so the 'smtptls' option *actually* means STARTTLS, which some email providers distinguish from SSL/TLS and may require using a different port. I struggled with this myself, until eventually I found my way to the wiki, saw that the example for gmail uses port 587, and compared that to my provider's "servers and ports" info... It would have saved me a lot of trouble if the .reportbugrc had simply pointed out the distinction when I opened it to paste in my password. eg: - # Enable TLS for the SMTP host + # Enable STARTTLS for the SMTP host + # (Note that reportbug's TLS support is currently limited to STARTTLS only, + # which may affect the server/port settings for some email providers.) Cheers! -- Package-specific info: ** Environment settings: INTERFACE="gtk" ** /home/chris/.reportbugrc: reportbug_version "7.5.3" mode standard ui gtk realname "Chris" email "debb...@chris.shorty.ca" smtphost "smtp.fastmail.com:587" smtpuser "scrulo...@fastmail.fm" smtppasswd <omitted> smtptls -- System Information: Debian Release: bullseye/sid APT prefers testing APT policy: (990, 'testing'), (500, 'unstable') Architecture: amd64 (x86_64) Kernel: Linux 5.2.0-2-amd64 (SMP w/4 CPU cores) Kernel taint flags: TAINT_PROPRIETARY_MODULE, TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8 (charmap=UTF-8), LANGUAGE=en_CA:en (charmap=UTF-8) Shell: /bin/sh linked to /usr/bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages reportbug depends on: ii apt 1.8.3 ii python3 3.7.3-1 ii python3-reportbug 7.5.3 ii sensible-utils 0.0.12 reportbug recommends no packages. Versions of packages reportbug suggests: ii claws-mail 3.17.4-1 pn debconf-utils <none> pn debsums <none> pn dlocate <none> pn emacs-bin-common <none> ii file 1:5.37-5 ii gnupg 2.2.17-3 pn postfix | exim4 | mail-transport-agent <none> pn python3-urwid <none> pn reportbug-gtk <none> ii xdg-utils 1.1.3-1 Versions of packages python3-reportbug depends on: ii apt 1.8.3 ii file 1:5.37-5 ii python3 3.7.3-1 ii python3-apt 1.8.4 ii python3-debian 0.1.36 ii python3-debianbts 2.8.2 ii python3-requests 2.21.0-1 ii sensible-utils 0.0.12 python3-reportbug suggests no packages. -- no debconf information