Package: reportbug
Version: 7.1.7+deb9u2
Severity: important
Dear Maintainer,
When trying to report a bug from linux package and the server is under '500
Internal Server Error', reportbug will crash.
Sorry if this is not a reportbug's bug.
I've been having this issue for some time, so decided to run reportbug from
terminal and got the following :
b'<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">\n<html><head>\n<title>500
Internal Server Error</title>\n</head><body>\n<h1>Internal Server
Error</h1>\n<p>The server encountered an internal error or\nmisconfiguration
and was unable to complete\nyour request.</p>\n<p>Please contact the server
administrator at \n ow...@bugs.debian.org to inform them of the time this error
occurred,\n and the actions you performed just before this error.</p>\n<p>More
information about this error may be available\nin the server error
log.</p>\n<hr>\n<address>Apache Server at bugs.debian.org Port
443</address>\n</body></html>\n'
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/reportbug/debbugs.py", line 1077, in
get_reports
stats = debianbts.get_status(bugs)
File "/usr/lib/python3/dist-packages/debianbts.py", line 257, in get_status
reply = soap_client.call('get_status', method_el)
File "/usr/lib/python3/dist-packages/pysimplesoap/client.py", line 262, in
call
jetty=self.__soap_server in ('jetty',))
File "/usr/lib/python3/dist-packages/pysimplesoap/simplexml.py", line 56, in
__init__
self.__document = xml.dom.minidom.parseString(text)
File "/usr/lib/python3.5/xml/dom/minidom.py", line 1968, in parseString
return expatbuilder.parseString(string)
File "/usr/lib/python3.5/xml/dom/expatbuilder.py", line 925, in parseString
return builder.parseString(string)
File "/usr/lib/python3.5/xml/dom/expatbuilder.py", line 223, in parseString
parser.Parse(string, True)
xml.parsers.expat.ExpatError: syntax error: line 1, column 49
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/reportbug/ui/gtk2_ui.py", line 1049, in
sync_pre_operation
http_proxy=http_proxy, archived=archived, source=source)
File "/usr/lib/python3/dist-packages/reportbug/debbugs.py", line 1079, in
get_reports
raise QuertBTSError
reportbug.exceptions.QuertBTSError
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/bin/reportbug", line 2264, in <module>
main()
File "/usr/bin/reportbug", line 1108, in main
return iface.user_interface()
File "/usr/bin/reportbug", line 1722, in user_interface
latest_first=self.options.latest_first)
File "/usr/lib/python3/dist-packages/reportbug/ui/gtk2_ui.py", line 1765, in
func
args, kwargs = op.sync_pre_operation(*args, **kwargs)
File "/usr/lib/python3/dist-packages/reportbug/ui/gtk2_ui.py", line 1051, in
sync_pre_operation
error_dialog("Unable to connect to %s BTS." % sysinfo['name'])
File "/usr/lib/python3/dist-packages/reportbug/ui/gtk2_ui.py", line 137, in
error_dialog
_assert_context(ui_context)
File "/usr/lib/python3/dist-packages/reportbug/ui/gtk2_ui.py", line 92, in
_assert_context
(_describe_context(really), _describe_context(expected)))
AssertionError: Function should be called in <MainContext of reportbug thread>
but was called in <MainContext of UI thread>
-- Package-specific info:
** Environment settings:
INTERFACE="gtk2"
** /home/raiden/.reportbugrc:
reportbug_version "7.1.7"
mode novice
ui gtk2
realname "Neil"
email "ledu...@hotmail.com"
smtphost "smtp-mail.outlook.com"
smtpuser "ledu...@hotmail.com"
smtptls
-- System Information:
Debian Release: 9.6
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 4.19.0-0.bpo.1-amd64 (SMP w/4 CPU cores)
Locale: LANG=es_CO.UTF-8, LC_CTYPE=es_CO.UTF-8 (charmap=UTF-8),
LANGUAGE=es_CO:es (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
Versions of packages reportbug depends on:
ii apt 1.4.8
ii python3 3.5.3-1
ii python3-reportbug 7.1.7+deb9u2
reportbug recommends no packages.
Versions of packages reportbug suggests:
pn claws-mail <none>
pn debconf-utils <none>
ii debsums 2.2.2
pn dlocate <none>
pn emacs24-bin-common | emacs25-bin-common <none>
ii exim4-daemon-light [mail-transport-agent] 4.89-2+deb9u3
ii file 1:5.30-1+deb9u2
ii gir1.2-gtk-3.0 3.22.11-1
ii gir1.2-vte-2.91 0.46.1-1
ii gnupg 2.1.18-8~deb9u3
ii python3-gi 3.22.0-2
ii python3-gi-cairo 3.22.0-2
ii python3-gtkspellcheck 4.0.5-1
pn python3-urwid <none>
ii xdg-utils 1.1.1-1+deb9u1
Versions of packages python3-reportbug depends on:
ii apt 1.4.8
ii file 1:5.30-1+deb9u2
ii python3 3.5.3-1
ii python3-apt 1.4.0~beta3
ii python3-debian 0.1.30
ii python3-debianbts 2.6.1
ii python3-requests 2.12.4-1
python3-reportbug suggests no packages.
-- no debconf information
