Package: gscan2pdf Version: 1.6.0-5 Severity: normal Hello,
I get repeated problem reports from a user trying to print using the printer button on the toolbar. The problem is that the USB printer being a hotplugged piece of hardware does not end up preselected as the device to print on. As other dummy print queues exist on the system one of these gets selected and no printer output is observed when pressing the printer button on the toolbar. Workaround is to press Ctrl+P, select the hardware printer in the print dialog, and print the image on the hardware printer. However, the user tends to forget this workaround because it is not necessary in other applications (ie Libreoffice). Can the automatic printer selection be improved so that the toolbar printer button works automagically as it does in other software? If not possible can it be removed or made removable? I am not sure how this problem happens and I cannot reproduce it myself. Possible problem scenarios include 1) attach scanner, start gscan2pdf, scan, attach printer, press 'print' button 2) detach printer, start gscan2pdf (gscan2pdf detects missing hardware printer and selects another queue), quit gscan2pdf (printer selection saved), start gscan2pdf with printer attached (dummy queue still selected) It might be helpful to not save print settings when nothing was printed if something like that is done in the application. As I cannot reproduce the problem myself the above is only guess based on problem description from the user. If you cannot reproduce the issue I can try to get a hardware printer to provide more accurate description. Thanks Michal -- System Information: Debian Release: 9.5 APT prefers stable APT policy: (900, 'stable'), (505, 'oldstable'), (500, 'oldoldstable'), (500, 'testing'), (171, 'unstable'), (151, 'experimental') Architecture: amd64 (x86_64) Foreign Architectures: i386, armhf Kernel: Linux 4.17.0-1-amd64 (SMP w/2 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US:en (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system) Versions of packages gscan2pdf depends on: ii imagemagick 8:6.9.7.4+dfsg-11+deb9u5 ii imagemagick-6.q16 [imagemagick] 8:6.9.7.4+dfsg-11+deb9u5 ii libconfig-general-perl 2.63-1 ii libdate-calc-perl 6.4-1 ii libfilesys-df-perl 0.92-6+b1 ii libgoo-canvas-perl 0.06-2+b3 ii libgtk2-ex-simple-list-perl 0.50-2 ii libgtk2-imageview-perl 0.05-2+b3 ii libhtml-parser-perl 3.72-3 ii libimage-magick-perl 8:6.9.7.4+dfsg-11+deb9u5 ii liblist-moreutils-perl 0.416-1+b1 ii liblocale-gettext-perl 1.07-3+b1 ii liblog-log4perl-perl 1.48-1+deb9u1 ii libossp-uuid-perl [libdata-uuid-perl] 1.6.2-1.5+b4 ii libpdf-api2-perl 2.030-1 ii libproc-processtable-perl 0.53-2 ii libreadonly-perl 2.050-1 ii librsvg2-common 2.40.16-1+b1 ii libsane-perl 0.05-2+b4 ii libset-intspan-perl 1.19-1 ii libtiff-tools 4.0.8-2+deb9u2 ii libtry-tiny-perl 0.28-1 ii sane-utils 1.0.25-4.1 Versions of packages gscan2pdf recommends: ii djvulibre-bin 3.5.27.1-7 ii libgtk2-ex-podviewer-perl 0.18-1 ii sane 1.0.14-12 ii tesseract-ocr 3.04.01-5 ii unpaper 6.1-2+b1 ii xdg-utils 1.1.1-1+deb9u1 gscan2pdf suggests no packages. -- no debconf information
