Package: general Severity: important Dear Maintainer,
I have a USB 3.0 Disk 2TB (WD Elements). When I plug in a 2.0 USB Port the disk is recognized, but when I plug in a 3.0 USB Port the disk is not recognized and the dmesg not show anything. This is the exit of command "sudo lsusb": Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. Bus 001 Device 003: ID 0c45:6713 Microdia Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub This is the exit of command "lsusb -v -d 1d6b:0003": Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 3.00 bDeviceClass 9 Hub bDeviceSubClass 0 Unused bDeviceProtocol 3 bMaxPacketSize0 9 idVendor 0x1d6b Linux Foundation idProduct 0x0003 3.0 root hub bcdDevice 4.09 iManufacturer 3 Linux 4.9.0-4-amd64 xhci-hcd iProduct 2 xHCI Host Controller iSerial 1 0000:00:14.0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 31 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 Unused bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0004 1x 4 bytes bInterval 12 bMaxBurst 0 Hub Descriptor: bLength 12 bDescriptorType 42 nNbrPorts 8 wHubCharacteristic 0x000a No power switching (usb 1.0) Per-port overcurrent protection bPwrOn2PwrGood 10 * 2 milli seconds bHubContrCurrent 0 milli Ampere bHubDecLat 0.0 micro seconds wHubDelay 0 nano seconds DeviceRemovable 0x00 0x00 Hub Port Status: Port 1: 0000.02a0 5Gbps power Rx.Detect Port 2: 0000.02a0 5Gbps power Rx.Detect Port 3: 0000.02a0 5Gbps power Rx.Detect Port 4: 0000.02a0 5Gbps power Rx.Detect Port 5: 0000.02a0 5Gbps power Rx.Detect Port 6: 0000.02a0 5Gbps power Rx.Detect Port 7: 0000.02a0 5Gbps power Rx.Detect Port 8: 0000.02a0 5Gbps power Rx.Detect Binary Object Store Descriptor: bLength 5 bDescriptorType 15 wTotalLength 15 bNumDeviceCaps 1 SuperSpeed USB Device Capability: bLength 10 bDescriptorType 16 bDevCapabilityType 3 bmAttributes 0x02 Latency Tolerance Messages (LTM) Supported wSpeedsSupported 0x0008 Device can operate at SuperSpeed (5Gbps) bFunctionalitySupport 3 Lowest fully-functional device speed is SuperSpeed (5Gbps) bU1DevExitLat 10 micro seconds bU2DevExitLat 512 micro seconds Device Status: 0x0001 Self Powered -- System Information: Debian Release: 9.3 APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 4.9.0-4-amd64 (SMP w/8 CPU cores) Locale: LANG=es_ES.UTF-8, LC_CTYPE=es_ES.UTF-8 (charmap=UTF-8), LANGUAGE= (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system)