severity 352255 wishlist retitle 352255 Not enough technical detail in network error message thanks
Unfortunately that sort of terminology tends to confuse rather than help the vast majority of users. * Jan-Benedict Glaw ([EMAIL PROTECTED]) wrote: > On Fri, 2006-02-10 21:07:55 +0100, Mike Hommey <[EMAIL PROTECTED]> wrote: > > On Fri, Feb 10, 2006 at 06:58:59PM +0100, Jan-Benedict Glaw <[EMAIL > > PROTECTED]> wrote: > > > Package: firefox > > > Architecture: i386 > > > Version: 1.5.dfsg+1.5.0.1-2 > > > Distribution: unstable/sid > > > > > > Hi! > > > > > > If you open a web site whose HTTP server isn't running, or after > > > different types of network errors, the displayed error message isn't > > > really helpful. M$ Internet Explorer may display "Some kind of error > > > has appeared", but from Firefox, I actually expect something more > > > helpful, like libc's strerror() output for transport errors or > > > something like that. > > > > How the following message can not be enough ? > > "While trying to connect() to foo.bar.com, the connect timed out." > ...or, if the socket was set to non-blocking mode: > "While trying to connect() to foo.bar.com, the connect was aborted > after waiting 2000msec." > "While trying to connect() to foo.bar.com, the connection was > refused." > > ... > > > Firefox can't establish a connection to the server at localhost. > > > > * The site could be temporarily unavailable or too busy. Try again in > > a few > > moments. > > Is this a locally generated timeout? ...or a RST because of a full SYN > queue? > > > * If you are unable to load any pages, check your computer's network > > connection. > > I don't like poking around for a reason, but rather get the errno > value of whatever libc call actually failed. > > > * If your computer or network is protected by a firewall or proxy, > > make sure > > that Firefox is permitted to access the Web. > > The point is that there are basically two things to debug a > non-working connection: strace firefox (which isn't a really nice > thing to look at) or tcpdump the network. > > So if Firefox would just print out the libc error that occured, it > would probably save the user from needing to go down into the details. > > Thanks, > Jan-Benedict > -- Eric Dorland <[EMAIL PROTECTED]> ICQ: #61138586, Jabber: [EMAIL PROTECTED] 1024D/16D970C6 097C 4861 9934 27A0 8E1C 2B0A 61E9 8ECF 16D9 70C6 -----BEGIN GEEK CODE BLOCK----- Version: 3.12 GCS d- s++: a-- C+++ UL+++ P++ L++ E++ W++ N+ o K- w+ O? M++ V-- PS+ PE Y+ PGP++ t++ 5++ X+ R tv++ b+++ DI+ D+ G e h! r- y+ ------END GEEK CODE BLOCK------
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