Package: libsane Version: 1.0.26~git20151121-1 Severity: important Dear Maintainer,
I have a Fujitsu ScanSnap ix500. It works fine on my laptop running jessie. It does not work on my workstation running stretch. I've tried to install die Version from experimenatal as well, it does not work there as well. I asked for help here already: https://superuser.com/questions/1152274/i-o-error-on-xsane-frontend-but-not-on-std-out I already posted a related bug issue here: https://alioth.debian.org/tracker/?func=detail&atid=410366&aid=315564&group_id=30186 I am pretty certain it had worked on my workstation in November, but as I use the scanner only ocassionally it could be that I was using my Laptop then and forgot. My current status is even worse that what I had described in the linked elements above. At the moment I can not detect the scanner in any way on my stretch workstation. When I run lsusb it outputs: Bus 002 Device 002: ID 04c5:132b Fujitsu, Ltd Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub Bus 001 Device 004: ID 040d:6204 VIA Technologies, Inc. Bus 001 Device 003: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse (M-BT58) Bus 001 Device 002: ID 046d:c30e Logitech, Inc. UltraX Keyboard (Y-BL49) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub That first entry is the Scanner. When I run sane-find-scanner it outputs: # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. # No USB scanners found. If you expected something different, make sure that # you have loaded a kernel driver for your USB host controller and have setup # the USB system correctly. See man sane-usb for details. # SANE has been built without libusb support. This may be a reason # for not detecting USB scanners. Read README for more details. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. When I run sane-find-scanner on my jessie (without the scanner plugged it) it does not say "SANE has been built without libusb support." So, I assume that currently Debian-SANE cannot read from USB scanners? If not, then the message should be different. I don't have any more debugging info to share at the moment, but I can run any command that could yield more info if required. Have a nice day Ben Fuchs -- System Information: Debian Release: 9.0 APT prefers testing APT policy: (500, 'testing'), (500, 'stable'), (1, 'experimental') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 4.9.0-1-amd64 (SMP w/8 CPU cores) Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: sysvinit (via /sbin/init) Versions of packages libsane depends on: ii acl 2.2.52-3+b1 ii adduser 3.115 ii libavahi-client3 0.6.32-2 ii libavahi-common3 0.6.32-2 ii libc6 2.24-9 ii libexif12 0.6.21-2 ii libgphoto2-6 2.5.12-1 ii libgphoto2-port12 2.5.12-1 ii libieee1284-3 0.2.11-13 ii libjpeg62-turbo 1:1.5.1-2 ii libsane-common 1.0.26~git20151121-1 ii libtiff5 4.0.7-5 ii libusb-1.0-0 2:1.0.21-1 ii udev 232-18 Versions of packages libsane recommends: ii libsane-extras 1.0.22.4 ii sane-utils 1.0.26~git20151121-1 Versions of packages libsane suggests: ii avahi-daemon 0.6.32-2 pn hplip <none> -- no debconf information
