Package: hplip
Version: 3.16.3+repack0-1
Severity: important

Dear Maintainer,

at some point in the past, my printer stopped working entirely. Previously
already, likely because of upgrades, or so I assumed, the existing printer
would no longer print, a new one added with a re-run of hp-setup, would.

However, some time ago, that didn't work, and I gave up. After a fresh
install,
of the whole system (stretch) things work again, except that now the problem
is that practically after every boot, every power cycle, the printer needs
to be
configured with hp-setup, or else it won't work.

I got to assume that the firmware of the printer is not present anymore,
and therefore this happens:

I got this from systemctl -u cups.service:

Mai 05 13:47:34 anna hp[7046]: io/hpmud/musb.c 153: unable
get_string_descriptor -7: Resource temporarily unavailable
Mai 05 13:47:34 anna hp[7046]: io/hpmud/musb.c 605: invalid product id
string ret=-7

This is what happens during hp-setup -i:

Mai 05 16:08:52 anna hp[10833]: io/hpmud/musb.c 427: Found interface
conf=0, iface=0, altset=1, index=1
Mai 05 16:08:52 anna hp[10833]: io/hpmud/musb.c 389: Active kernel driver
on interface=0 ret=0
Mai 05 16:08:52 anna hp[10833]: io/hpmud/musb.c 535: claimed 7/1/2 interface
Mai 05 16:08:52 anna hp[10833]: io/hpmud/musb.c 780: read actual device_id
successfully fd=1 len=128
Mai 05 16:08:52 anna hp[10833]: io/hpmud/musb.c 561: released 7/1/2
interface
Mai 05 16:08:52 anna hp[10833]: io/hpmud/musb.c 960: new PRINT channel=2
clientCnt=1 channelCnt=1
Mai 05 16:08:52 anna hp[10833]: io/hpmud/musb.c 427: Found interface
conf=0, iface=0, altset=1, index=1
Mai 05 16:08:52 anna hp[10833]: io/hpmud/musb.c 389: Active kernel driver
on interface=0 ret=0
Mai 05 16:08:52 anna hp[10833]: io/hpmud/musb.c 535: claimed 7/1/2 interface
Mai 05 16:09:02 anna hp[10833]: io/hpmud/musb.c 561: released 7/1/2
interface
Mai 05 16:11:12 anna hp[10982]: io/hpmud/musb.c 427: Found interface
conf=0, iface=0, altset=1, index=1
Mai 05 16:11:12 anna hp[10982]: io/hpmud/musb.c 389: Active kernel driver
on interface=0 ret=0
Mai 05 16:11:12 anna hp[10982]: io/hpmud/musb.c 535: claimed 7/1/2 interface
Mai 05 16:11:12 anna hp[10982]: io/hpmud/musb.c 780: read actual device_id
successfully fd=1 len=128
Mai 05 16:11:12 anna hp[10982]: io/hpmud/musb.c 561: released 7/1/2
interface
Mai 05 16:11:12 anna hp[10982]: io/hpmud/musb.c 960: new PRINT channel=2
clientCnt=1 channelCnt=1
Mai 05 16:11:12 anna hp[10982]: io/hpmud/musb.c 427: Found interface
conf=0, iface=0, altset=1, index=1
Mai 05 16:11:12 anna hp[10982]: io/hpmud/musb.c 389: Active kernel driver
on interface=0 ret=0
Mai 05 16:11:12 anna hp[10982]: io/hpmud/musb.c 535: claimed 7/1/2 interface
Mai 05 16:13:22 anna hp[11166]: io/hpmud/musb.c 427: Found interface
conf=0, iface=0, altset=1, index=1
Mai 05 16:13:22 anna hp[11166]: io/hpmud/musb.c 389: Active kernel driver
on interface=0 ret=0
Mai 05 16:13:27 anna hp[11166]: io/hpmud/musb.c 526: invalid
set_altinterface 7/1/2 altset=1: Connection timed out
Mai 05 16:13:27 anna hp[11166]: io/hpmud/musb.c 427: Found interface
conf=0, iface=0, altset=0, index=2
Mai 05 16:13:27 anna hp[11166]: io/hpmud/musb.c 389: Active kernel driver
on interface=0 ret=0
Mai 05 16:13:27 anna hp[11166]: io/hpmud/musb.c 535: claimed 7/1/3 interface

And these happen a lot too:

Mai 06 08:28:39 anna hpcups[16319]: common/utils.c 220: Invalid Library
hanlder pLibHandler = NULL.

Not sure if it is related to failed print jobs.

Yours,
Kay


-- Package-specific info:
Saving output in log file: /data/home/hayen/hp-check.log

HP Linux Imaging and Printing System (ver. 3.16.3)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before
compiling the HPLIP supplied tarball (.tar.gz or .run)
to determine if the proper dependencies are installed to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a
distro supplied package (.deb, .rpm, etc) or an
already built HPLIP supplied tarball has the proper dependencies installed
to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This
mode will check both of the above cases (both
compile- and run-time dependencies).


Check types:

a. EXTERNALDEP - External Dependencies

b. GENERALDEP - General Dependencies (required both at compile and run
time)
c. COMPILEDEP - Compile time Dependencies

d. [All are run-time checks]

PYEXT SCANCONF QUEUES PERMISSION


Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: debian-stretch/sid version is not supported. Using debian-8.3
versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.5.0-1-amd64 #1 SMP Debian 4.5.1-1 (2016-04-14) GNU/Linux
 Host: anna
 Proc: 4.5.0-1-amd64 #1 SMP Debian 4.5.1-1 (2016-04-14) GNU/Linux
 Distribution: debian stretch/sid
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.16.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian
distro  stretch/sid version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.16.3

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.16.3
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no


Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.16.3



Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = HP_Color_LaserJet_3600
working_dir = .
device_uri = "hp:/usb/HP_Color_LaserJet_3600?serial=00DP61186"

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
version = 3.16.3
date_time = 05/06/16 08:37:05

[settings]
systray_messages = 0
systray_visible = 0

[fax]
email_address =
voice_phone =

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
device_list =
interval = 5

[upgrade]
notify_upgrade = false
last_upgraded_time = 1359711057.84102
pending_upgrade_time = 0


 <Package-name>        <Package-Desc>      <Required/Optional>
<Min-Version> <Installed-Version> <Status>   <Comment>

--------------------------
|  External Dependencies |
--------------------------

 error: cups          CUPS - Common Unix Printing System
        REQUIRED        1.1             -               INCOMPAT   'CUPS
may not be installed or not running'
 error: scanimage     scanimage - Shell scanning program
        OPTIONAL        1.0             -               MISSING
 'scanimage needs to be installed'
 error: dbus          DBus - Message bus system
       REQUIRED        -               1.10.8          MISSING    'DBUS may
not be installed or not running'
 gs                   GhostScript - PostScript and PDF language interpreter
and previewer REQUIRED        7.05            9.19            OK         -
 error: avahi-utils   avahi-utils
       OPTIONAL        -               -               MISSING
 'avahi-utils needs to be installed'
 policykit            PolicyKit - Administrative policy framework
       OPTIONAL        -               0.105           OK         -
 network              network -wget
       OPTIONAL        -               1.17.1          OK         -
 error: xsane         xsane - Graphical scanner frontend for SANE
       OPTIONAL        0.9             -               MISSING    'xsane
needs to be installed'

-------------------------
|  General Dependencies |
-------------------------

 sane                 SANE - Scanning library
       REQUIRED        -               -               OK         -
 error: sane-devel    SANE - Scanning library development files
       REQUIRED        -               -               MISSING
 'sane-devel needs to be installed'
 libpthread           libpthread - POSIX threads library
        REQUIRED        -               b'2.22'         OK         -
 python3-dbus         Python DBus - Python bindings for DBus
        REQUIRED        0.80.0          1.2.4           OK         -
 libcrypto            libcrypto - OpenSSL cryptographic library
       REQUIRED        -               1.0.2           OK         -
 error: cups-image    CUPS image - CUPS image development files
       REQUIRED        -               -               MISSING
 'cups-image needs to be installed'
 error: cups-devel    CUPS devel- Common Unix Printing System development
files    REQUIRED        -               -               MISSING
 'cups-devel needs to be installed'
 error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)
        REQUIRED        4.0             -               MISSING
 'python3-pyqt4 needs to be installed'
 python3X             Python 2.2 or greater - Python programming language
       REQUIRED        2.2             3.5.1           OK         -
 error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library
development files REQUIRED        5.0.9           -               MISSING
 'libnetsnmp-devel needs to be installed'
 libjpeg              libjpeg - JPEG library
        REQUIRED        -               -               OK         -
 python3-pil          PIL - Python Imaging Library (required for
commandline scanning with hp-scan) OPTIONAL        -               1.1.7
        OK         -
 error: libusb        libusb - USB library
        REQUIRED        -               1.0             MISSING    'libusb
needs to be installed'
 error: python3-notify2 Python libnotify - Python bindings for the
libnotify Desktop notifications OPTIONAL        -               -
    MISSING    'python3-notify2 needs to be installed'
 error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4
            OPTIONAL        4.0             -               MISSING
 'python3-pyqt4-dbus needs to be installed'
 python3-devel        Python devel - Python development files
       REQUIRED        2.2             3.5.1           OK         -
 python3-xml          Python XML libraries
        REQUIRED        -               2.1.1           OK         -
 python3-reportlab    Reportlab - PDF library for Python
        OPTIONAL        2.0             3.3.0           OK         -

---------------
|  COMPILEDEP |
---------------

 error: libtool       libtool - Library building support services
       REQUIRED        -               -               MISSING    'libtool
needs to be installed'
 gcc                  gcc - GNU Project C and C++ Compiler
        REQUIRED        -               5.3.1           OK         -
 make                 make - GNU make utility to maintain groups of
programs       REQUIRED        3.0             4.1             OK         -

----------------------
|  Python Extentions |
----------------------

 cupsext              CUPS-Extension
        REQUIRED        -               3.16.3          OK         -
 hpmudext             IO-Extension
        REQUIRED        -               3.16.3          OK         -

-----------------------
|  Scan Configuration |
-----------------------

 scanext              Scan-SANE-Extension
       REQUIRED        -               3.16.3          OK         -
'/etc/sane.d/dll.d/hpaio' not found.
 hpaio                HPLIP-SANE-Backend
        REQUIRED        -               3.16.3          OK         'hpaio
found in /etc/sane.d/dll.conf'

-----------------------
|  Other Dependencies |
-----------------------


------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------


HP_Color_LaserJet_3600
----------------------
Type: Printer
Device URI: hp:/usb/HP_Color_LaserJet_3600?serial=00DP61186
PPD: /etc/cups/ppd/HP_Color_LaserJet_3600.ppd
warning: Failed to read /etc/cups/ppd/HP_Color_LaserJet_3600.ppd ppd file
PPD Description:
Printer status: printer HP_Color_LaserJet_3600 is idle.  enabled since Fri
May  6 08:28:ready to print
Optional plug-in status: Installed
error: Unable to communicate with device (code=12):
hp:/usb/HP_Color_LaserJet_3600?serial=00DP61186
error: Device not found
error: Communication status: Failed


--------------
| PERMISSION |
--------------


-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
error: 'sane-utils' package is missing/incompatible
error: 'avahi-utils' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible

Total Errors: 15
Total Warnings: 0


Done.

-- System Information:
Debian Release: stretch/sid
  APT prefers testing
  APT policy: (900, 'testing')
Architecture: amd64 (x86_64)

Kernel: Linux 4.5.0-1-amd64 (SMP w/8 CPU cores)
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages hplip depends on:
ii  adduser                3.114
ii  coreutils              8.25-2
ii  cups                   2.1.3-5
ii  hplip-data             3.16.3+repack0-1
ii  libc6                  2.22-7
ii  libcups2               2.1.3-5
ii  libdbus-1-3            1.10.8-1
ii  libhpmud0              3.16.3+repack0-1
ii  libsane                1.0.25-2+b1
ii  libsane-hpaio          3.16.3+repack0-1
ii  libsnmp30              5.7.3+dfsg-1.3
ii  libusb-1.0-0           2:1.0.20-1
ii  lsb-base               9.20160110
ii  policykit-1            0.105-15
ii  printer-driver-hpcups  3.16.3+repack0-1
ii  python3                3.5.1-3
ii  python3-dbus           1.2.4-1
ii  python3-gi             3.20.0-2
ii  python3-pexpect        4.0.1-1
ii  python3-pil            3.2.0-1
ii  python3-reportlab      3.3.0-1
ii  wget                   1.17.1-1+b1

Versions of packages hplip recommends:
ii  avahi-daemon                  0.6.32~rc+dfsg-1
pn  printer-driver-postscript-hp  <none>
pn  sane-utils                    <none>

Versions of packages hplip suggests:
pn  hplip-doc              <none>
pn  hplip-gui              <none>
pn  python3-notify2        <none>
pn  system-config-printer  <none>

-- no debconf information

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