Package: system-config-printer Version: 1.4.6-1 Severity: normal Dear Maintainer,
when trying to add the printer Dell C3760DN Color Laser s-c-p either
hangs or core dumps.
The printer is correctly shown in the "New Printer"-window but after
selecting the printer and choosing a connection ("AppSocket/JetDirect
network printer via DNS-SD" in this case) and pressing "Forward" s-c-p
crashes.
Here the debug output after pressing the "Forward"-Button:
Next clicked on page 1
nextNPTab: need PPDs loaded
+<PPDsLoader object at 0x7fe8b2a97960 (ppdsloader+PPDsLoader at
0x1d22aa0)>
Asking PackageKit to install drivers
Failed to talk to PackageKit: DBusException('The name
org.freedesktop.PackageKit was not provided by any .service files',)
Asking CUPS for PPDs
Using polkit-1 connection class
+<asyncipp._IPPAuthOperation instance at 0x7fe8b279ac20>
New IPPConnection
+<_IPPConnectionThread(Thread-2, initial daemon)>
+<asyncipp.IPPAuthConnection instance at 0x7fe8b279abd8>
+<asyncpk1.PK1Connection instance at 0x7fe8b279a4d0>
+<asyncconn.Connection object at 0x7fe8b2a87ad0>
Awaiting further instructions
<asyncconn.Connection object at 0x7fe8b2a87ad0>: chaining up to <bound
method PPDsLoader._cups_connect_reply of <PPDsLoader object at
0x7fe8b2a97960 (ppdsloader+PPDsLoader at 0x1d22aa0)>>
+<asyncconn._AsyncMethodCall instance at 0x7fe8b2855680>
<asyncconn._AsyncMethodCall instance at 0x7fe8b2855680>: calling
<function binding at 0x7fe8b2825c80>
+_PK1AsyncMethodCall: <asyncpk1._PK1AsyncMethodCall instance at
0x7fe8b2855b48>
<asyncpk1._PK1AsyncMethodCall instance at 0x7fe8b2855b48>: calling
<function <lambda> at 0x7fe8b2aa19b0>
+<asyncipp._IPPAuthOperation instance at 0x7fe8b279ad40>
Next task: (<method 'getPPDs2' of 'cups.Connection' objects>, (), {},
<bound method _PK1AsyncMethodCall._ipp_reply_handler of
<asyncpk1._PK1AsyncMethodCall instance at 0x7fe8b2855b48>>, <bound
method _IPPAuthOperation.error_handler of <asyncipp._IPPAuthOperation
instance at 0x7fe8b279ad40>>, <bound method
_IPPAuthOperation.auth_handler of <asyncipp._IPPAuthOperation instance
at 0x7fe8b279ad40>>)
-<asyncipp._IPPAuthOperation instance at 0x7fe8b279ac20>
Call <method 'getPPDs2' of 'cups.Connection' objects>
...success
Awaiting further instructions
<asyncpk1._PK1AsyncMethodCall instance at 0x7fe8b2855b48>: chaining up
to <bound method _AsyncMethodCall.reply_handler of
<asyncconn._AsyncMethodCall instance at 0x7fe8b2855680>>
<asyncconn._AsyncMethodCall instance at 0x7fe8b2855680>: to
reply_handler at <bound method Connection._subst_reply_handler of
<asyncconn.Connection object at 0x7fe8b2a87ad0>>
DESTROY: <asyncconn._AsyncMethodCall instance at 0x7fe8b2855680>
<asyncconn.Connection object at 0x7fe8b2a87ad0>: chaining up to <bound
method PPDsLoader._cups_reply of <PPDsLoader object at 0x7fe8b2a97960
(ppdsloader+PPDsLoader at 0x1d22aa0)>>
Dell C3760dn Color Laser
Trying make/model names
init_makes: 0.488s
mfgl: dell
mdll: c3760dn color laser
make: Dell
re-split mdll: c 3760 dn color laser
Trying best match
C1765 <= C3760dn Color Laser <= M5200
C1765: match length 1
Searching for model ID 'c3760dn', 'c%ddn' % 3760
Ignoring 0 of 4 digits, trying c3760dn
Ignoring 1 of 4 digits, trying c3760dn
Ignoring 2 of 4 digits, trying c3700dn
Ignoring 3 of 4 digits, trying c3000dn
Checking CMD field
Trying best match
OAKT <= PCL 3 <= PCL 3
PCL 3: match length 5
generic:
foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/Generic-PCL_3_Printer-pcl3.ppd
No ID match for device
dnssd://Dell%20C3760dn%20Color%20Laser%20(BD%3A27%3A8D)._pdl-datastream._tcp.local/:
MFG:Dell;MDL:C3760dn Color Laser;CMD:PDF,PS,PCL,URF;
Valid driver types for this printer in priority order:
['manufacturer-cmd', 'foomatic-recommended-nonpostscript',
'manufacturer-ricoh-ps', 'manufacturer-ricoh-pxl', 'manufacturer',
'pdf', 'foomatic-recommended-postscript', 'hpcups', 'splix',
'foomatic-postscript', 'gutenprint-simplified', 'gutenprint-expert',
'foomatic-gutenprint', 'foomatic', 'cups', 'generic-postscript',
'generic-foomatic-recommended', 'generic-pcl6', 'generic-pcl5e',
'generic-pcl5', 'generic-pcl', 'generic-escp', 'ghostscript',
'generic', 'foomatic-recommended-hpijs', 'hpijs', 'foomatic-hpijs',
'hpcups-plugin', 'hpijs-plugin', 'turboprint']
PPDs with assigned driver types in priority order:
[('generic-foomatic-recommended',
u'foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/Generic-PCL_3_Printer-pcl3.ppd')]
Resulting PPD list in priority order:
[u'foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/Generic-PCL_3_Printer-pcl3.ppd']
Asking Jockey to install drivers
Got Jockey error: DBusException('The name com.ubuntu.DeviceDriver was
not provided by any .service files',)
DESTROY: <asyncconn.Connection object at 0x7fe8b2a87ad0>
DESTROY: <asyncpk1.PK1Connection instance at 0x7fe8b279a4d0>
DESTROY: <asyncipp.IPPAuthConnection instance at 0x7fe8b279abd8>
<PPDsLoader object at 0x7fe8b2a97960 (ppdsloader+PPDsLoader at
0x1d22aa0)>: stored error is None
DESTROY: <PPDsLoader object at 0x7fe8b2a97960 (ppdsloader+PPDsLoader
at 0x1d22aa0)>
Loaded PPDs this time; try nextNPTab again...
Next clicked on page 1
Dell C3760dn Color Laser
Trying make/model names
mfgl: dell
mdll: c3760dn color laser
make: Dell
re-split mdll: c 3760 dn color laser
Trying best match
C1765 <= C3760dn Color Laser <= M5200
C1765: match length 1
Searching for model ID 'c3760dn', 'c%ddn' % 3760
Ignoring 0 of 4 digits, trying c3760dn
Ignoring 1 of 4 digits, trying c3760dn
Ignoring 2 of 4 digits, trying c3700dn
Ignoring 3 of 4 digits, trying c3000dn
Checking CMD field
Trying best match
OAKT <= PCL 3 <= PCL 3
PCL 3: match length 5
generic:
foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/Generic-PCL_3_Printer-pcl3.ppd
No ID match for device
dnssd://Dell%20C3760dn%20Color%20Laser%20(BD%3A27%3A8D)._pdl-datastream._tcp.local/:
MFG:Dell;MDL:C3760dn Color Laser;CMD:PDF,PS,PCL,URF;
Suitable PPDs found:
{u'foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/Generic-PCL_3_Printer-pcl3.ppd':
'generic'}
Valid driver types for this printer in priority order:
['manufacturer-cmd', 'foomatic-recommended-nonpostscript',
'manufacturer-ricoh-ps', 'manufacturer-ricoh-pxl', 'manufacturer',
'pdf', 'foomatic-recommended-postscript', 'hpcups', 'splix',
'foomatic-postscript', 'gutenprint-simplified', 'gutenprint-expert',
'foomatic-gutenprint', 'foomatic', 'cups', 'generic-postscript',
'generic-foomatic-recommended', 'generic-pcl6', 'generic-pcl5e',
'generic-pcl5', 'generic-pcl', 'generic-escp', 'ghostscript',
'generic', 'foomatic-recommended-hpijs', 'hpijs', 'foomatic-hpijs',
'hpcups-plugin', 'hpijs-plugin', 'turboprint']
PPDs with assigned driver types in priority order:
[('generic-foomatic-recommended',
u'foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/Generic-PCL_3_Printer-pcl3.ppd')]
Resulting PPD list in priority order:
[u'foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/Generic-PCL_3_Printer-pcl3.ppd']
PPDs in priority order:
[u'foomatic-db-compressed-ppds:0/ppd/foomatic-ppd/Generic-PCL_3_Printer-pcl3.ppd']
nextNPTab: No exact driver match, querying OpenPrinting
nextNPTab: Searching for "MFG:Dell;MDL:C3760dn Color
Laser;CMD:PDF,PS,PCL,URF;"
Starting
OpenPrinting: Init ('en_US', 'UTF-8') 1 0
+<cupshelpers.openprinting.OpenPrinting instance at 0x7fe8b0b26d88>
+<OpenPrintingRequest object at 0x7fe8b2a97910
(OpenPrintingRequest+OpenPrintingRequest at 0x1cb6940)>
<OpenPrintingRequest object at 0x7fe8b2a97910
(OpenPrintingRequest+OpenPrintingRequest at 0x1cb6940)>:
searchPrinters()
searchPrinters: Querying OpenPrinting: {'printer':
u'MFG:Dell;MDL:C3760dn Color Laser;CMD:PDF,PS,PCL,URF;', 'type':
'printers', 'format': 'xml'}
+<_QueryThread(Thread-3, initial daemon)>
-<PPDsLoader object at 0x7fe8b2a97960 (ppdsloader+PPDsLoader at
0x1d22aa0)>
-<asyncconn.Connection object at 0x7fe8b2a87ad0>
DESTROY: <asyncpk1._PK1AsyncMethodCall instance at 0x7fe8b2855b48>
-<asyncconn._AsyncMethodCall instance at 0x7fe8b2855680>
-<asyncpk1.PK1Connection instance at 0x7fe8b279a4d0>
<_QueryThread(Thread-3, started daemon 140637429036800)>: query
complete
<OpenPrintingRequest object at 0x7fe8b2a97910
(OpenPrintingRequest+OpenPrintingRequest at 0x1cb6940)> -> 'error'
OpenPrinting request failed (1): (<class 'pycurl.error'>, error(51,
'gnutls_handshake() warning: The server name sent was not
recognized'), <traceback object at 0x7fe8b2855680>)
[xcb] Unknown sequence number while processing queue
[xcb] Most likely this is a multi-threaded client and XInitThreads has
not been called
[xcb] Aborting, sorry about that.
python: ../../src/xcb_io.c:274: poll_for_event: Assertion
`!xcb_xlib_threads_sequence_lost' failed.
[1] 25459 abort (core dumped) system-config-printer --debug
What can I do to help to fix this problem?
Thank you for your time and maintaining the package!
Regards,
- Darsha
-- System Information:
Debian Release: 8.2
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 3.16.0-4-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: sysvinit (via /sbin/init)
Versions of packages system-config-printer depends on:
ii gir1.2-gdkpixbuf-2.0 2.31.1-2+deb8u4
ii gir1.2-glib-2.0 1.42.0-2.2
ii gir1.2-gtk-3.0 3.14.5+4
ii gir1.2-notify-0.7 0.7.6-2
ii gir1.2-packagekitglib-1.0 1.0.1-2
ii gir1.2-pango-1.0 1.36.8-3
ii gnome-icon-theme 3.12.0-1
ii python-cairo 1.8.8-1+b2
ii python-cups 1.9.63-1
ii python-cupshelpers 1.4.6-1
ii python-dbus 1.2.0-2+b3
ii python-gi 3.14.0-1
ii python-gobject-2 2.28.6-12+b1
ii python-libxml2 2.9.1+dfsg1-5+deb8u1
pn python:any <none>
Versions of packages system-config-printer recommends:
ii cups-pk-helper 0.2.5-2+b1
ii gir1.2-gnomekeyring-1.0 3.12.0-1+b1
ii python-smbc 1.0.15.3-0.1
ii system-config-printer-udev 1.4.6-1
Versions of packages system-config-printer suggests:
pn gnome-packagekit-session <none>
-- no debconf information
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