Sorry for not checking earlier. I have just tried again after updating
software and I can confirm that my scanner works properly again.
Thanks.
On Monday, 19 January 2015, 20:15, Debian Bug Tracking System
<ow...@bugs.debian.org> wrote:
This is an automatic notification regarding your Bug report
which was filed against the libsane package:
#774333: sane plustek backend not working
It has been closed by Jörg Frings-Fürst <deb...@jff-webhosting.net>.
Their explanation is attached below along with your original report.
If this explanation is unsatisfactory and you have not received a
better one in a separate message then please contact Jörg Frings-Fürst
<deb...@jff-webhosting.net> by
replying to this email.
--
774333: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=774333
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problemstags 774830 - moreinfo
thanks
Hello Andreas,
I have testing some times on a fresh jessie install.
- Use simple-scan local -->> ok
- Use simple-scan over network -->> ok
- Use simple-scan local over RDP -->> ok
- Use simple-scan over x2go -->> not ok
I think this bug are usually from the x2go server and not from
simple-scan. See also [1].
So I close this bug.
CU
Jörg
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Package: libsaneVersion: 1.0.24-7
I am running a freshly installed debian jessie system on amd64. My kernel is
(uname -r) 3.16.0-4-amd64.
I have a CanoScan LiDE 25 which apparently uses the plustek backend.I can
confirm this scanner worked fine when the same computer was running debian
wheezy.
I appear to have the same, or at least similar, problem to that reported on
this Ubuntu site:Bug #1250196 “sane plustek backend not working on USB 3 root
hub...” : Bugs : sane-backends package : Ubuntu
But my error seems independent of any USB3 ports. I have tried the same
scanner on two separate computers both amd64 systems both freshly installed
with debian jessie - one has usb3 ports and the other has only usb2 ports.
Both produce the same errors and on both the scanner doesn't work.
Please note that this scanner previously worked fine on my debian wheezy system
(same computer) before I installed debian jessie. I have been using this
scanner for some 4-5 years on various debian systems without much trouble. Now
following installing debian jessie it doesn't work.
The scanner is recognised with the sane-find-scanner command:# sane-find-scanner
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
found USB scanner (vendor=0x04a9 [Canon], product=0x2220 [CanoScan]) at
libusb:001:011
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
However scanimage -L takes several minutes to complete and only finds the
scanner if it has just been plugged into the USB port.
My steps are:
If I unplug the USB port and then re-plug the scanner USB cable. The following
command takes several minutes to complete.
# export SANE_DEBUG_PLUSTEK=255 ; scanimage -L[sanei_debug] Setting debug level
of plustek to 255.
[plustek] Plustek backend V0.52-12, part of sane-backends 1.0.24
[plustek] Retrieving all supported and conntected devices
[plustek] Checking for 0x07b3-0x0010
[plustek] Checking for 0x07b3-0x0011
[plustek] Checking for 0x07b3-0x0013
[plustek] Checking for 0x07b3-0x0017
[plustek] Checking for 0x07b3-0x0015
[plustek] Checking for 0x07b3-0x0015
[plustek] Checking for 0x07b3-0x0017
[plustek] Checking for 0x07b3-0x0013
[plustek] Checking for 0x07b3-0x0011
[plustek] Checking for 0x07b3-0x0010
[plustek] Checking for 0x07b3-0x0014
[plustek] Checking for 0x07b3-0x0014
[plustek] Checking for 0x07b3-0x0016
[plustek] Checking for 0x07b3-0x0017
[plustek] Checking for 0x07b3-0x0017
[plustek] Checking for 0x07b3-0x0007
[plustek] Checking for 0x07b3-0x000f
[plustek] Checking for 0x07b3-0x000f
[plustek] Checking for 0x07b3-0x0005
[plustek] Checking for 0x07b3-0x0014
[plustek] Checking for 0x07b3-0x0012
[plustek] Checking for 0x0400-0x1000
[plustek] Checking for 0x0400-0x1001
[plustek] Checking for 0x0400-0x1001
[plustek] Checking for 0x0458-0x2007
[plustek] Checking for 0x0458-0x2008
[plustek] Checking for 0x0458-0x2009
[plustek] Checking for 0x0458-0x2013
[plustek] Checking for 0x0458-0x2015
[plustek] Checking for 0x0458-0x2016
[plustek] Checking for 0x03f0-0x0505
[plustek] Checking for 0x03f0-0x0605
[plustek] Checking for 0x04b8-0x010f
[plustek] Checking for 0x04b8-0x011d
[plustek] Checking for 0x1606-0x0050
[plustek] Checking for 0x1606-0x0060
[plustek] Checking for 0x1606-0x0160
[plustek] Checking for 0x049f-0x001a
[plustek] Checking for 0x04a9-0x2206
[plustek] Checking for 0x04a9-0x2207
[plustek] Checking for 0x04a9-0x2208
[plustek] Checking for 0x04a9-0x220d
[plustek] Checking for 0x04a9-0x220e
[plustek] Checking for 0x04a9-0x2220
[plustek] Checking for 0x0a82-0x4600
[plustek] Checking for 0x0a82-0x6620
[plustek] Checking for 0x04a7-0x0427
[plustek] Checking for 0x0a53-0x1000
[plustek] Checking for 0x0a53-0x2000
[plustek] Available and supported devices:
[plustek] Device: >libusb:001:013< - 0x04a9x0x2220
[plustek] ># Plustek-SANE Backend configuration file<
[plustek] ># For use with LM9831/2/3 based USB scanners<
[plustek] >#<
[plustek] ><
[plustek] ># each device needs at least two lines:<
[plustek] ># - [usb] vendor-ID and product-ID<
[plustek] ># - device devicename<
[plustek] ># i.e. for Plustek (0x07B3) UT12/16/24 (0x0017)<
[plustek] ># [usb] 0x07B3 0x0017<
[plustek] ># device /dev/usbscanner<
[plustek] ># or<
[plustek] ># device libusb:bbb:ddd<
[plustek] ># where bbb is the busnumber and ddd the device number<
[plustek] ># make sure that your user has access to /proc/bus/usb/bbb/ddd<
[plustek] >#<
[plustek] ># additionally you can specify some options<
[plustek] ># warmup, lOffOnEnd, lampOff<
[plustek] >#<
[plustek] ># For autodetection use<
[plustek] ># [usb]<
[plustek] ># device /dev/usbscanner<
[plustek] >#<
[plustek] ># or simply<
[plustek] ># [usb]<
[plustek] >#<
[plustek] ># or if you want a specific device but you have no idea about the<
[plustek] ># device node or you use libusb, simply set vendor- and product-ID<
[plustek] ># [usb] 0x07B3 0x0017<
[plustek] ># device auto<
[plustek] >#<
[plustek] ># NOTE: autodetection is safe, as it uses the info it got<
[plustek] ># from the USB subsystem. If you're not using the<
[plustek] ># autodetection, you MUST have attached that device<
[plustek] ># at your USB-port, that you have specified...<
[plustek] >#<
[plustek] ><
[plustek] >[usb]<
[plustek] next device uses autodetection
[plustek] ... next device
[plustek] ><
[plustek] >#<
[plustek] ># options for the previous USB entry<
[plustek] >#<
[plustek] ># switch lamp off after xxx secs, 0 disables the feature<
[plustek] ># (can also be set via frontend)<
[plustek] >option lampOff 300<
[plustek] Decoding option >lampOff<
[plustek] ><
[plustek] ># warmup period in seconds, 0 means no warmup, -1 means auto-warmup<
[plustek] ># (can also be set via frontend)<
[plustek] >option warmup -1<
[plustek] Decoding option >warmup<
[plustek] ><
[plustek] ># 0 means leave lamp-status untouched, not 0 means switch off<
[plustek] ># on sane_close<
[plustek] ># (can also be set via frontend)<
[plustek] >option lOffOnEnd 1<
[plustek] Decoding option >lOffOnEnd<
[plustek] ><
[plustek] >#<
[plustek] ># options to tweak the image start-position<
[plustek] ># (WARNING: there's no internal range check!!!)<
[plustek] >#<
[plustek] ># for the normal scan area<
[plustek] >#<
[plustek] >option posOffX 0<
[plustek] Decoding option >posOffX<
[plustek] >option posOffY 0<
[plustek] Decoding option >posOffY<
[plustek] ><
[plustek] ># for transparencies<
[plustek] >option tpaOffX 0<
[plustek] Decoding option >tpaOffX<
[plustek] >option tpaOffY 0<
[plustek] Decoding option >tpaOffY<
[plustek] ><
[plustek] ># for negatives<
[plustek] >option negOffX 0<
[plustek] Decoding option >negOffX<
[plustek] >option negOffY 0<
[plustek] Decoding option >negOffY<
[plustek] ><
[plustek] >#<
[plustek] ># for setting the calibration strip position<
[plustek] ># (WARNING: there's no internal range check!!!)<
[plustek] ># -1 means use built in<
[plustek] ># (can also be set via frontend)<
[plustek] >option posShadingY -1<
[plustek] Decoding option >posShadingY<
[plustek] >option tpaShadingY -1<
[plustek] Decoding option >tpaShadingY<
[plustek] >option negShadingY -1<
[plustek] Decoding option >negShadingY<
[plustek] ><
[plustek] >#<
[plustek] ># to invert the negatives, 0 disables the feature<
[plustek] >#<
[plustek] >option invertNegatives 0<
[plustek] Decoding option >invertNegatives<
[plustek] ><
[plustek] >#<
[plustek] ># to disable the internal sensor speedup function,<
[plustek] ># 1 disables the feature<
[plustek] >#<
[plustek] >option disableSpeedup 0<
[plustek] Decoding option >disableSpeedup<
[plustek] ><
[plustek] >#<
[plustek] ># to save/restore coarse calibration data<
[plustek] ># (can also be set via frontend)<
[plustek] >option cacheCalData 0<
[plustek] Decoding option >cacheCalData<
[plustek] ><
[plustek] >#<
[plustek] ># use alternate calibration routines<
[plustek] >#<
[plustek] >option altCalibration 0<
[plustek] Decoding option >altCalibration<
[plustek] ><
[plustek] >#<
[plustek] ># for skipping whole calibration step<
[plustek] >#<
[plustek] >option skipCalibration 0<
[plustek] Decoding option >skipCalibration<
[plustek] ><
[plustek] >#<
[plustek] ># for skipping entire fine calibration step<
[plustek] ># coarse calibration is done<
[plustek] >#<
[plustek] >option skipFine 0<
[plustek] Decoding option >skipFine<
[plustek] ><
[plustek] >#<
[plustek] ># discard the result of the fine white calibration<
[plustek] >#<
[plustek] >option skipFineWhite 0<
[plustek] Decoding option >skipFineWhite<
[plustek] ><
[plustek] >#<
[plustek] ># some scanners have a dark calibration strip, in<
[plustek] ># general this one should be used for calibration.<
[plustek] ># As this could cause some trouble, this option<
[plustek] ># overrides that and the dark calibration will be<
[plustek] ># done by switching the lamp off<
[plustek] >#<
[plustek] >option skipDarkStrip 0<
[plustek] Decoding option >skipDarkStrip<
[plustek] ><
[plustek] ># for replacing the gain values found during coarse<
[plustek] ># calibration<
[plustek] ># (can also be set via frontend)<
[plustek] >option red_gain -1<
[plustek] Decoding option >red_gain<
[plustek] >option green_gain -1<
[plustek] Decoding option >green_gain<
[plustek] >option blue_gain -1<
[plustek] Decoding option >blue_gain<
[plustek] ><
[plustek] ># for replacing the offset values found during coarse<
[plustek] ># calibration<
[plustek] ># (can also be set via frontend)<
[plustek] >option red_offset -1<
[plustek] Decoding option >red_offset<
[plustek] >option green_offset -1<
[plustek] Decoding option >green_offset<
[plustek] >option blue_offset -1<
[plustek] Decoding option >blue_offset<
[plustek] ><
[plustek] >#<
[plustek] ># for replacing the default lampoff settings, this<
[plustek] ># works only for CIS devices like CanoScan LiDE20<
[plustek] ># (can also be set via frontend)<
[plustek] >option red_lampoff -1<
[plustek] Decoding option >red_lampoff<
[plustek] >option green_lampoff -1<
[plustek] Decoding option >green_lampoff<
[plustek] >option blue_lampoff -1<
[plustek] Decoding option >blue_lampoff<
[plustek] ><
[plustek] >#<
[plustek] ># for adjusting the default gamma values<
[plustek] ># (can also be set via frontend)<
[plustek] >option redGamma 1.0<
[plustek] Decoding option >redGamma<
[plustek] >option greenGamma 1.0<
[plustek] Decoding option >greenGamma<
[plustek] >option blueGamma 1.0<
[plustek] Decoding option >blueGamma<
[plustek] >option grayGamma 1.0<
[plustek] Decoding option >grayGamma<
[plustek] ><
[plustek] >#<
[plustek] ># to enable TPA (EPSON or UMAX, if autodetection fails)<
[plustek] ># 0 means default behaviour as specified in the internal tables<
[plustek] ># 1 means enable (needed for UMAX 3450)<
[plustek] >option enableTPA 0<
[plustek] Decoding option >enableTPA<
[plustek] ><
[plustek] >#<
[plustek] ># model override functionality, currently only available for<
[plustek] ># Mustek devices, using NSCs' vendor ID: 0x0400 and<
[plustek] ># also their product ID: 0x1000 (LM9831) 0x1001 (LM9832)<
[plustek] >#<
[plustek] ># mov/PID | 0x1000 | 0x1001<
[plustek] ># ---------------------------------------<
[plustek] ># 0 (default)| BearPaw1200 | BearPaw 2400<
[plustek] ># 1 | ignored | BearPaw 1200<
[plustek] >#<
[plustek] >option mov 0<
[plustek] Decoding option >mov<
[plustek] ><
[plustek] >#<
[plustek] ># and of course the device-name<
[plustek] >#<
[plustek] ># device /dev/usbscanner<
[plustek] >device auto<
[plustek] Decoding device name >auto<
[plustek] ><
[plustek] >#<
[plustek] ># to define a new device, start with a new section:<
[plustek] ># [usb]<
[plustek] >#<
[plustek] attach (auto, 0x7fff7ddfbe50, (nil))
[plustek] Device configuration:
[plustek] device name : >auto<
[plustek] USB-ID : ><
[plustek] model ovr. : 0
[plustek] warmup : -1s
[plustek] lampOff : 300
[plustek] lampOffOnEnd : yes
[plustek] cacheCalData : no
[plustek] altCalibrate : no
[plustek] skipCalibr. : no
[plustek] skipFine : no
[plustek] skipFineWhite: no
[plustek] skipDarkStrip: no
[plustek] incDarkTarget: yes
[plustek] invertNegs. : no
[plustek] dis.Speedup : no
[plustek] pos_x : 0
[plustek] pos_y : 0
[plustek] pos_shading_y: -1
[plustek] neg_x : 0
[plustek] neg_y : 0
[plustek] neg_shading_y: -1
[plustek] tpa_x : 0
[plustek] tpa_y : 0
[plustek] tpa_shading_y: -1
[plustek] red gain : -1
[plustek] green gain : -1
[plustek] blue gain : -1
[plustek] red offset : -1
[plustek] green offset : -1
[plustek] blue offset : -1
[plustek] red lampoff : -1
[plustek] green lampoff: -1
[plustek] blue lampoff : -1
[plustek] red Gamma : 1.00
[plustek] green Gamma : 1.00
[plustek] blue Gamma : 1.00
[plustek] gray Gamma : 1.00
[plustek] ---------------------
[plustek] usbDev_open(auto,) - 0x7f621dddfb10
[plustek] Vendor ID=0x04A9, Product ID=0x2220
[plustek] usbio_DetectLM983x
[plustek] usbio_DetectLM983x: found LM9832/3
[plustek] * setting device to idle state!
[plustek] Detected vendor & product ID: 0x04A9-0x2220
[plustek] Device description for >0x04A9-0x2220< found.
[plustek] usb_initDev(43,0x04a9,-1)
[plustek] Device WAF : 0x00004002
[plustek] Transferrate: 1000000 Bytes/s
[plustek] Device Flags: 0x00000000
[plustek] Vendor adjusted to: >Canon<
[plustek] LAMP-STATUS: 0x00000000 (off)
[plustek] RESETTING REGISTERS(-1) - 0x80
[plustek] SETTING THE MISC I/Os
[plustek] MISC I/O after RESET: 0x66, 0x16, 0x91
[plustek] Calibration file-names set to:
[plustek] >/root/.sane/Canon_CanoScan_LiDE25-coarse.cal<
[plustek] >/root/.sane/Canon_CanoScan_LiDE25-fine.cal<
[plustek] usb_SetScanParameters()
[plustek] Scanner not ready!!!
[plustek] UIO error
[plustek] UIO error
[plustek] usbDev_getCaps()
[plustek] Scanner information:
[plustek] Vendor : Canon
[plustek] Model : CanoScan LiDE25
[plustek] Flags : 0x00000000
[plustek] drvclose()
[plustek] usbDev_stopScan()
[plustek] usbDev_ScanEnd(), start=0, park=0
[plustek] UIO error
[plustek] usbDev_close()
[plustek] attach: model = >CanoScan LiDE25<
[plustek] sane_get_devices (0x7fff7ddfdfd0, 0)
device `plustek:libusb:001:013' is a Canon CanoScan LiDE25 flatbed scanner
[plustek] sane_exit
[plustek] Shutdown called (dev->fd=-1, libusb:001:013)
[plustek] Waiting for scanner-ready...
[plustek] Scanner not ready!!!
[plustek] Switching lamp off...
[plustek] LAMP-STATUS: 0x00000000 (off)
[plustek] LAMP-STATUS: 0x00000000 (off)
[plustek] Lamp-Timer stopped
The front-end program "simple scan" fails after about 20 seconds with message:
"Failed to scan. No scanners available. Please connect a scanner."
I saw at the end of the ununtu bug report linked above that there was a report
that the latest sane version 1.0.25 worked for someone with similar problem. I
am not sure how to go about getting this latest version source and package as a
debian package for testing on my system.
