Package: printer-driver-gutenprint
Version: 5.2.10-3
Severity: wishlist
Tags: d-i
Dear Maintainer,
*** Reporter, please consider answering these questions, where appropriate
***
* What led up to the situation?
I updated printer-driver-gutenprint and my printer stopped working, the
error in printing job said "The PPD version (5.2.9) is not compatible with
Gutenprint 5.2.10.".
* What exactly did you do (or not do) that was effective (or
ineffective)?
I deleted the printer and I reinstalled because it was impossible to change
the printer
ppd. I selected a new one using the web interface, saved, but when I looked
again at the prenter's settings it was back to the original outdated ppd.
* What was the outcome of this action?
That did the trick and the printer is working again, but then looking at
the logs
I noticed a message saying that running cups-genppdupdate.5.2 would have
fixed
the problem.
* What outcome did you expect instead?
I was wondering if it would be possible to run cups-genppdupdate.5.2 after
the package update, either automatically or interactively (i.e. asking the
user if he/she wants to run the ppd updater).
Also, I was wondering why it wasn't possible to change the ppd using the web
interface.
Here are the relevant logs.
Thank you and have a nice day,
Paolo
==================== LOGS START
==== I think here is when I attempted to change ppd to the queue using the
==== web interface
E [04/Aug/2014:20:17:32 +0800] [Client 15] Request for non-absolute resource
"".
E [04/Aug/2014:20:17:32 +0800] [Client 15] Request for non-absolute resource
"".
W [04/Aug/2014:20:17:32 +0800] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
'Canon_iP2700_series-Gray..' already exists
W [04/Aug/2014:20:17:32 +0800] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
'Canon_iP2700_series-RGB..' already exists
==== Here is the error saying the ppd is not compatible
E [04/Aug/2014:20:17:47 +0800] [Job 507] The PPD version (5.2.9) is not
compatible with Gutenprint 5.2.10.
E [04/Aug/2014:20:17:47 +0800] [Job 507] Job stopped due to filter errors;
please consult the error_log file for details.
[...]
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint:
============================================================
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint:
VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint: 5.2.10 Starting
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint: command line:
Canon_iP2700_series '507' 'paolo' 'KennethBirthCert.jpg' '1' <args>
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint: using PPD file
/etc/cups/ppd/Canon_iP2700_series.ppd
D [04/Aug/2014:20:17:47 +0800] [Job 507] Start rendering...
D [04/Aug/2014:20:17:47 +0800] [Job 507] Set job-printer-state-message to
"Start rendering...", current level=INFO
D [04/Aug/2014:20:17:47 +0800] [Job 507] Processing page 1...
D [04/Aug/2014:20:17:47 +0800] [Job 507] Set job-printer-state-message to
"Processing page 1...", current level=INFO
D [04/Aug/2014:20:17:47 +0800] [Job 507] Set job-printer-state-message to
"The PPD version (5.2.9) is not compatible with Gutenprint 5.2.10.", current
level=ERROR
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint: If you have upgraded
your version of Gutenprint
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint: recently, you must
reinstall all printer queues.
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint: If the previous
installed version of Gutenprint
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint: was 5.0.0 or higher,
you can use the `cups-genppdupdate.5.2'
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint: program to do this; if
the previous installed version
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint: was older, you can use
the Modify Printer command via
D [04/Aug/2014:20:17:47 +0800] [Job 507] Gutenprint: the CUPS web interface:
http://localhost:631/printers.
D [04/Aug/2014:20:17:47 +0800] [Job 507] PID 23570
(/usr/lib/cups/filter/rastertogutenprint.5.2) stopped with status 1.
D [04/Aug/2014:20:17:47 +0800] [Job 507] Hint: Try setting the LogLevel to
"debug" to find out more.
D [04/Aug/2014:20:17:47 +0800] [Job 507] Sent 0 bytes...
==================== LOGS END
*** End of the template - remove these template lines ***
-- System Information:
Debian Release: jessie/sid
APT prefers testing
APT policy: (500, 'testing'), (100, 'unstable'), (50, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 3.16-rc6-amd64 (SMP w/8 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages printer-driver-gutenprint depends on:
ii cups 1.7.4-1
ii cups-client 1.7.4-1
ii cups-filters [ghostscript-cups] 1.0.55-1
ii libc6 2.19-7
ii libcups2 1.7.4-1
ii libcupsimage2 1.7.4-1
ii libgutenprint2 5.2.10-3
ii libusb-1.0-0 2:1.0.19-1
printer-driver-gutenprint recommends no packages.
Versions of packages printer-driver-gutenprint suggests:
pn gutenprint-doc <none>
ii gutenprint-locales 5.2.10-3
-- no debconf information
