Package: vmlinuz
Version: 3.2.0-4-686-pae
Debian Version: Debian wheezy 7.4.0, i386
Bug summary: USB ports inaccessible after boot up
Related bugreport: #500552 - involves exactly the same problem (year 2008) -
then solved through CPU replacement - issue archived by now
Possibly related : #750445 - describes similar problem with different error
code
Reporter: Arie Verheul
Personal status: new to Linux
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Summary of what has been found so far
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a. The system may work properly and hence the hardware seems OK.
b. The issue seems not specific for Debian but rather a general kernel issue.
c. Puppy Linux seems less sensitive for the issue.
d. The Intel BIOS version affects the issue.
e. There are indications that the problem might involve a timing issue.
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Dear sir or madam,
I do experience a persistent problem with usb port setup on boot up.
The system boots up OK but ends up with non-functioning usb-ports.
This renders the system useless. The hardware used is new and recent (see specs
below).
Initially it was attempted to install Scientific Linux, which uses the Anaconda
installer.
However, Anaconda boots up OK but with non-functioning usb-ports. No solution
was found.
Installation was done from an usb stick (no optical drive present).
Therefore the issue seems to be a kernel issue which is not specific for Debian.
Next it was attempted to install Debian. Just like Anaconda the Debian
installer boots up
with inaccessible usb ports. This could be solved by repeatedly hotplugging the
usb mouse.
After the usb ports had become accessible Debian could be installed properly.
However, once installed Debian normally always boots up with non functioning
usb-ports.
Error message as below:
[ 20.405006] usb 1-1: device not accepting address 2, error -110
[ 20.516591] usb 1-1: new high-speed USB device number 3 using ehci_hcd
[ 36.040241] usb 1-1: device not accepting address 3, error -110
[ 36.152034] usb 1-1: new high-speed USB device number 4 using ehci_hcd
[ 46.562305] usb 1-1: device not accepting address 4, error -110
[ 46.674088] usb 1-1: new high-speed USB device number 5 using ehci_hcd
[ 57.084282] usb 1-1: device not accepting address 5, error -110
[ 57.084425] hub 1-0:1.0: unable to enumerate USB device on port 1
Instead of usb 1-1 the system may complain about usb 3-1 with exactly the same
result.
To inspect the hard disk Puppy Linux 5.7.1 was installed on a usb stick.
Surprisingly Puppy always booted properly, and did not seem to suffer from the
usb issue.
However, when the system BIOS was updated in an attempt to solve the issue
(see below for version), Puppy randomly failed in about half of the cases.
Returning to the previous BIOS version solved this. This was reported to Intel.
>From experiments it was found that Debian could be made to work with properly
>functioning
usb-ports by simply deleting some log files from the /var/log directory (using
Puppy).
Deleted were kernel.log and the various dmesg files. Although the effect of
this remains
unclear it gives gives a 70% chance for a working system. Strange enough the
reported errors
remain exactly the same, even if the system ends up in a properly working state.
The system has been used this way for over 2 month now with consistently the
same results.
The impression is that the solution found for bug #500552 was rather a
workaround than a solution.
The random behaviour of both Debian and Puppy (the latter with updated BIOS)
could indicate
a timing issue. In this respect it might be relevant that the system uses an
SSD which is faster
than most HDD's. The effect of deleting log files could be just a slight delay
in OS loading.
I therefore took notes of the time of the first reported usb error, both in
cases that ended up
with functioning usb ports as in cases with non functioning usb ports.
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Boot up ending with non-functioning usb-ports
20.178
20.178
20.178
20.184
20.200
20.405
Boot up ending with properly functioning usb-ports
20.465
20.477
20.508
20.544
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These data support the timing issue hypothesis.
A first error at 20.405 or earlier would result in non-functioning usb-ports,
a first error at 20.465 or later would result in a properly working system.
No idea if this could make any sense but it might be worth to look into it.
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SYSTEM DATA
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Board Intel barebone NUC DN2820FYK
Processor Intel Celeron 2820 (dual core) 32/64 bit
Installed RAM 4 GB
Disk Intel SSD 530 series 120GB
BIOS initially FYBYT10H.86A.0034.2014.0306.1727
updated FYBYT10H.86A.0034.2014.0513.1413
peripherals usb #1 : 4-port usb hub with logitech usb mouse
+ logitech usb wireless keyboard
receiver
+ 1GB usb stick with Puppy OS
usb #2 : during this test not used
usb #3 : during this test not used
main OS Debian 7.4.0 "wheezy" 32-bits installed on SSD
auxiliar OS Puppy Linux 5.7.1 32-bits on usb stick
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lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 003: ID 8087:07dc Intel Corp.
Bus 001 Device 004: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 005: ID 046d:c05a Logitech, Inc. Optical Mouse M90
Bus 001 Device 007: ID 13fe:1e00 Kingston Technology Company Inc. Flash Drive 2
GB [ICIDU 2 GB]
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
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