Package: cups
Version: 1.5.3-5+deb7u1
Severity: important
Dear Maintainer,
please try to understand ...
* What led up to the situation?
Assume a "ordinary" user, not an expert. He turned off the printer power
[not on idiot - in some country electicity is expensive]. He sends a
file to the printer, the printer backend fails [notably a hp printer,
but others brands seem to be affected too].
* What exactly did you do (or not do) that was effective (or
ineffective)?
Cups now adds some cryptic messages to it's log files [no "ordinary" user
will ever read them] and silently pauses the printer. Even after having
power restored the printer will not print again. Our "ordinary" user will
reboot his computer [trained by advise from other OS] but he still cannot
print.
* What was the outcome of this action?
He will have to disconnect the printer from the linux box, plug
it into his other-OS Notebook or FrizBox or what ever to be able to
print again. He will not enjoy linux. Please keep in mind: he will not
open the cups web frontend to restart the printer [password required]
nor will he "sudo cupsenable <printer-name>" [no priviledge anyhow].
* What outcome did you expect instead?
(a) the cups startup script could automatically cupsenable all printers
to make the "ordinary" user happy after reboot.
(b) an udev rule could trigger cupsenable when the printer is connected
[or powered on].
(c) make linux developers understand "ordinary" users. Not everybody
wants to be a linux geek.
* summary *
Please understand that for an "ordinary" user the current cups behaviour
is a desaster and makes the cups package difficult to use for people
that turn off their printers to save [expensive] electric power.
Thank you!
Jürgen
-- System Information:
Debian Release: 7.4
APT prefers stable
APT policy: (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 3.2.0-4-amd64 (SMP w/2 CPU cores)
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages cups depends on:
ii adduser 3.113+nmu3
ii bc 1.06.95-2+b1
ii cups-client 1.5.3-5+deb7u1
ii cups-common 1.5.3-5+deb7u1
ii cups-filters 1.0.18-2.1+deb7u1
ii cups-ppdc 1.5.3-5+deb7u1
ii debconf [debconf-2.0] 1.5.49
ii dpkg 1.16.12
ii ghostscript 9.05~dfsg-6.3+deb7u1
ii libavahi-client3 0.6.31-2
ii libavahi-common3 0.6.31-2
ii libc-bin 2.13-38+deb7u1
ii libc6 2.13-38+deb7u1
ii libcups2 1.5.3-5+deb7u1
ii libcupscgi1 1.5.3-5+deb7u1
ii libcupsimage2 1.5.3-5+deb7u1
ii libcupsmime1 1.5.3-5+deb7u1
ii libcupsppdc1 1.5.3-5+deb7u1
ii libdbus-1-3 1.6.8-1+deb7u1
ii libgcc1 1:4.7.2-5
ii libgnutls26 2.12.20-8+deb7u1
ii libgssapi-krb5-2 1.10.1+dfsg-5+deb7u1
ii libkrb5-3 1.10.1+dfsg-5+deb7u1
ii libldap-2.4-2 2.4.31-1+nmu2
ii libpam0g 1.1.3-7.1
ii libpaper1 1.1.24+nmu2
ii libslp1 1.2.1-9
ii libstdc++6 4.7.2-5
ii libusb-1.0-0 2:1.0.11-1
ii lsb-base 4.1+Debian8+deb7u1
ii poppler-utils 0.18.4-6
ii procps 1:3.3.3-3
ii ssl-cert 1.0.32
Versions of packages cups recommends:
pn avahi-daemon <none>
pn colord <none>
pn foomatic-filters <none>
ii ghostscript-cups 9.05~dfsg-6.3+deb7u1
pn printer-driver-gutenprint <none>
Versions of packages cups suggests:
pn cups-bsd <none>
ii cups-pdf 2.6.1-6
pn foomatic-db-compressed-ppds | foomatic-db <none>
ii hplip 3.12.6-3.1+deb7u1
ii printer-driver-hpcups 3.12.6-3.1+deb7u1
ii smbclient 2:3.6.6-6+deb7u2
ii udev 175-7.2
-- Configuration Files:
/etc/cups/cupsd.conf.default [Errno 2] Datei oder Verzeichnis nicht gefunden:
u'/etc/cups/cupsd.conf.default'
/etc/default/cups changed:
LOAD_LP_MODULE=no
-- debconf information:
cupsys/raw-print: true
cupsys/backend: ipp, lpd, socket, usb, snmp, dnssd
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