Package: sane-utils Version: 1.0.24-1.1+b1 Severity: normal File: /usr/bin/scanimage
Dear Maintainer, Here is some information: $ sane-find-scanner found USB scanner (vendor=0x04a9 [Canon], product=0x220e [CanoScan]) at libusb:001:010 $ dmesg [261225.271449] usb 1-11: new full-speed USB device number 11 using xhci_hcd [261225.288691] usb 1-11: New USB device found, idVendor=04a9, idProduct=220e [261225.288702] usb 1-11: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [261225.288704] usb 1-11: Product: CanoScan [261225.288705] usb 1-11: Manufacturer: Canon [261722.048304] usb 1-11: USB disconnect, device number 11 [261724.276943] usb 1-11: new full-speed USB device number 12 using xhci_hcd [261724.294210] usb 1-11: New USB device found, idVendor=04a9, idProduct=220e [261724.294222] usb 1-11: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [261724.294223] usb 1-11: Product: CanoScan [261724.294224] usb 1-11: Manufacturer: Canon $ scanimage -L device `plustek:libusb:001:011' is a Canon CanoScan N1240U/LiDE30 flatbed scanner but nothing happens. The scanner seems recgnized but the scan process doesn't start. There no sound neither lamp on. I used this scanner for a long time on Lenny and Wheezy flawlessly. I tried the scanner on another computer with Wheezy today and it still works nice. I think it was working on Jessie on this computer a few months ago but don't remember well. Can I provide you more debug info? -- System Information: Debian Release: jessie/sid APT prefers testing-updates APT policy: (500, 'testing-updates'), (500, 'testing') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 3.12-1-amd64 (SMP w/4 CPU cores) Locale: LANG=fr_BE.utf8, LC_CTYPE=fr_BE.utf8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages sane-utils depends on: ii adduser 3.113+nmu3 ii debconf [debconf-2.0] 1.5.52 ii libavahi-client3 0.6.31-4 ii libavahi-common3 0.6.31-4 ii libc6 2.17-97 ii libieee1284-3 0.2.11-12 ii libsane 1.0.24-1.1+b1 ii libusb-1.0-0 2:1.0.17-1+b1 ii update-inetd 4.43 sane-utils recommends no packages. Versions of packages sane-utils suggests: ii avahi-daemon 0.6.31-4 pn unpaper <none> -- debconf information: sane-utils/saned_run: false sane-utils/saned_scanner_group: true -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
