tag 712824 + moreinfo
thanks

Hi,

(Please send the message to the bug report, not to me directly. I read 
bug report emails, and it is generally better to keep conversation about 
public bug details in bug reports themselves.)

Alle giovedì 20 giugno 2013, Attila Mate ha scritto:
> Dear Pino Toscano,      Thu Jun 20 05:42:35 PM EDT 2013
> > Please attach to this bug report the PDF document you try to
> > convert using pdftops.
> 
> I am sorry I discarded the PDF document. In any case, it was
> not the kind of document I would be able to publicly share.
> However, if and when I run across with a PDF document causing
> a similar problem, I will include that.
>    Please let me know how important it is for you that I find
> such a document. If it is important, I will be on the lookout
> to find one; normally, I would not do this, since I am trying
> to avoid computer crashes, and using pdf2ps instead of pdftops
> appears safe.

Yes, a test document is basically a must in cases like this of "this 
document does not render correctly" or "exporting this document produces 
a broken output" or "opening this document crashes the viewer" or 
similar.
Without a test document you have basically no way to get more 
information about the problem (whether it is there, which component is 
buggy, whether eventually newer versions fix it, etc).

Unfortunately this bug is of no use without a test document reproducing 
_exactly_ the problem reported in the opening message of this bug 
report.

>    Unfortunately, this may not help you in resolving the
> problem. Perhaps going to a later version of poppler
> may resolve the problem in any case.

Perhaps. But without a document it is just a blind guess.

-- 
Pino Toscano

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