Package: printer-driver-hpcups
Version: 3.12.6-3
Severity: normal
Hi.
I have configured a new Photosmart 6510 series printer using hplip.
When printing, not all the surface of the page can be used. The contents being
set in the top, above a 2cm marging won't be printed.
When using Windows, such behaviour won't occur.
I guess the driver is generated by printer-driver-hpcups, but I'm not sure.
FWIW, the "Cups printer test page" reports :
Media Limits: 0.12 x 0.46 to 8.15 x 10.98 inches
wheras the "HPLIP Printer Test Page" reports :
Imageable Area :
Page Size : 8.27 x 11.57 in - 210.0x293.8mm
Lower Left : 0.0 x 0.0 in - 0.0 x 0.0 mm
Upper-Right: 8.27 x 11.57 in - 210.0x293.8mm
Resolution: 720x720dpi - 28274x28274dpm
The "HPLIP Printer Test Page" has top and bottom empty : the rules aren't
printed
Whereas the "Cups printer test page" has 2 1.5 cm margins above and below the
frame.
Hope this helps.
Thanks in advance.
Best regards,
-- Package-specific info:
HP Linux Imaging and Printing System (ver. 3.12.6)
Dependency/Version Check Utility ver. 15
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to
successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
Saving output in log file: /home/olivier/hp-check.log
Initializing. Please wait...
warning: debian-testing version is not supported. Using debian-6.0.5 versions
dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.2.0-3-686-pae #1 SMP Mon Jul 23 03:50:34 UTC 2012 GNU/Linux
Host: inf-8657
Proc: 3.2.0-3-686-pae #1 SMP Mon Jul 23 03:50:34 UTC 2012 GNU/Linux
Distribution: debian testing
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.12.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian
distro testing version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.12.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = Photosmart_6510
working_dir = .
device_uri = "hp:/net/Photosmart_6510_series?zc=HP15759C"
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[settings]
systray_messages = 0
systray_visible = 0
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
device_list =
interval = 5
[upgrade]
notify_upgrade = false
last_upgraded_time = 1350847179.10266
pending_upgrade_time = 0
[installation]
date_time = 10/21/12 21:40:31
version = 3.12.6
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
gs Ghostscript REQUIRED 7.05
9.05 OK -
network Network-wget OPTIONAL -
1.13.4 OK -
dbus DBus REQUIRED -
1.6.8 OK -
scanimage Shell-Scanning OPTIONAL 1.0
1.0.22 OK -
policykit Admin-Policy-framework OPTIONAL -
0.105 OK -
xsane SANE-GUI OPTIONAL 0.9
0.998 OK -
cups CUPS REQUIRED 1.1
1.5.3 OK 'CUPS Scheduler is running'
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0
2.5 OK -
libcrypto OpenSSL-Crypto-Lib REQUIRED -
1.0.1 OK -
pil Python-Image-Lib OPTIONAL -
1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0
4.9.3 OK -
libjpeg JPEG-Lib REQUIRED -
- OK -
libpthread POSIX-Threads-Lib REQUIRED -
2.13 OK -
python-dbus Python-DBUS REQUIRED 0.80.0
1.1.1 OK -
python-devel Python-SDK REQUIRED 2.2
2.7.3 OK -
pyqt4 Python-Qt4 REQUIRED 4.0
4.9.3 OK -
cups-devel CUPS-SDK REQUIRED -
1.5.3 OK -
sane-devel SANE-SDK REQUIRED -
1.0.22 OK -
libusb USB-Lib REQUIRED -
1.0 OK -
sane Scan-Lib REQUIRED -
1.0.22 OK -
cups-image CUPS-Image-Lib REQUIRED -
1.5.3 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9
5.4.3 OK -
python-xml Python-XML-Lib REQUIRED -
2.1.0 OK -
python-notify Desktop-notifications OPTIONAL -
- OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED -
3.12.6 OK -
pcardext PhotoCard-Extension REQUIRED -
3.12.6 OK -
hpmudext IO-Extension REQUIRED -
3.12.6 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED -
3.12.6 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED -
3.12.6 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/net/Photosmart_6510_series?zc=HP15759C' is a Hewlett-Packard
Photosmart_6510_series all-in-one
device `hpaio:/net/Photosmart_C4700_series?zc=HPB659AB' is a Hewlett-Packard
Photosmart_C4700_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP-DeskJet-720C
---------------
Type: Unknown
Device URI: smb://BUREAU/Deskjet%20sur%20BUREAU
PPD: /etc/cups/ppd/HP-DeskJet-720C.ppd
PPD Description: HP DeskJet 720C Foomatic/pnm2ppa (recommended)
Printer status: printer HP-DeskJet-720C is idle. enabled since Sat 30 Jul 2011
11:31:19 AM CEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend for HP-Devices.
Photosmart_6510
---------------
Type: Printer
Device URI: hp:/net/Photosmart_6510_series?zc=HP15759C
PPD: /etc/cups/ppd/Photosmart_6510.ppd
PPD Description: HP Photosmart 6510 Series, hpcups 3.12.6
Printer status: printer Photosmart_6510 is idle. enabled since Sun 21 Oct 2012
09:16:00 PM CEST
ready to print
Communication status: Good
Photosmart_C4700
----------------
Type: Printer
Device URI: hp:/net/Photosmart_C4700_series?zc=HPB659AB
PPD: /etc/cups/ppd/Photosmart_C4700.ppd
PPD Description: HP Photosmart c4700 Series, hpcups 3.12.4
Printer status: printer Photosmart_C4700 disabled since Sun 21 Oct 2012
09:14:43 PM CEST -
Rejecting Jobs
error: Unable to communicate with device (code=12):
hp:/net/Photosmart_C4700_series?zc=HPB659AB
error: unable to open channel
error: Communication status: Failed
--------------
| PERMISSION |
--------------
error: groups user-groups Required - -
MISSING ['lp']
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Total Errors: 5
Total Warnings: 0
Re-run 'hp-check --fix' command to prompt and fix the issues.
Done.
-- System Information:
Debian Release: wheezy/sid
APT prefers testing
APT policy: (900, 'testing')
Architecture: i386 (i686)
Kernel: Linux 3.2.0-3-686-pae (SMP w/2 CPU cores)
Locale: LANG=fr_FR.utf8, LC_CTYPE=fr_FR.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages printer-driver-hpcups depends on:
ii cups 1.5.3-1
ii cups-ppdc [cupsddk] 1.5.3-1
ii cupsddk 1.5.3-1
ii ghostscript-cups 9.05~dfsg-6.1
ii libc6 2.13-35
ii libcups2 1.5.3-1
ii libcupsimage2 1.5.3-1
ii libdbus-1-3 1.6.8-1
ii libgcc1 1:4.7.1-7
ii libhpmud0 3.12.6-3
ii libjpeg8 8d-1
ii libssl1.0.0 1.0.1c-4
ii libstdc++6 4.7.1-7
printer-driver-hpcups recommends no packages.
Versions of packages printer-driver-hpcups suggests:
ii hplip 3.12.6-3
pn hplip-doc <none>
-- debconf-show failed
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