Hi Marc, 

On Wed, Oct 03, 2012 at 12:50:50AM +0200, Marc Dequènes (duck) wrote:
> Coin,
> 
> On 2012-10-02 12:53, Ricardo Mones wrote:
> 
> >  It's clear it doesn't work as you expect, but that doesn't make it
> >unsuitable for everybody else, as you suggest. In fact seems it
> >helped
> >you to deal succesfully with a tnef attachment (again, not as you
> >wished,
> >but somehow), so, while your feedback is appreciated and this will be
> >forwarded upstream, this kind of conclusion is pretty absurd to me.
> 
> Working in computer science i was able to deal with this plugin, but
> i don't think a non-geek person would be able to use it at all.
> Debian is a universal OS and we should work for most users, and they
> would surely be lost when they don't see any proper attached mail.
> It is not trivial to guess which software to use to open an
> application/octet-stream and most people would just be disappointed.

  No user has ever complained such way, and I don't think you're the
only user of this package 
(http://qa.debian.org/popcon-graph.php?packages=claws-mail-tnef-parser), so I 
still think the problem is what you were
expecting, not the software itself. Which, as said, has a lot of room
for improvement, of course.

  Universal means for all, not for most. That includes geeks, childs,
90 year old grandmas and whatnot. And not all software have to work
for all of them as every one of them expect. That's not only absurd
but impossible.

> I, as a DD, consider this plugin of insufficient quality for
> "normal"/non-geek people, and i consider it a bug and not a wish
> because the only goal of this plugin/package is defeated for the
> intended audience of both Debian and the users of claws-mail (which
> is not an obscure adminsys or dev tool).

  The goal of this plugin is to parse tnef attachments, and the intended
audience are claws-mail users which have to deal with them. Normality is
a not a good concept to mix here. That it has required you more effort
to do it than the one you were expecting doesn't mean this is happening
to the rest of users. So, are these users not "normal"? 

  Claws Mail has never been a mailer for the masses, and from what I see
on the upstream mailing list, the "normal" user can be a lot more geeky
than you or me. Maybe we should remove also Claws Mail from Debian
because most of people won't be able to use it. And while at it remove
also mutt, doesn't even have a wizard to configure my account on first
run, dow does that people expect my father to use it?
  See what happens when you only want software for "normal" people? :-P

> You downgraded this br, so be it. Please note i fully disagree.
> Nothing personal.

  Yep, I've already guessed that :)

  And, while I have your attention, I think the manpage could be improved
to detail usage and what's expected from this plugin. Since I don't use it,
would you like to provide a couple of paragraphs to add to the usage section
of the manpage?

  thanks in advance,
-- 
  Ricardo Mones 
  ~
  The world will end in 5 minutes. Please log out.            Unknown

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