Package: request-tracker3.4 I am have request tracker 3.0.11 (request-tracker3 debian package) on one server running Debian Sarge (stable branch). I have taken steps towards upgrading RT3 to version 3.4.
I have followed the recommendations in /usr/share/doc/request-tracker3.4/README.Debian: "for x in /etc/request-tracker3.4/upgrade/*; do \ for y in schema acl insert; do \ /usr/sbin/rt-setup-database-3.4 --action $y --datadir $x \ --dba rtuser --dba-password wibble; \ done;\ done; " I have now got an RT system that has tickets' information and emailing the queues result in some blank emails. Thanks for your assistance, Nicolas