Some further detail, I found this in the log:
May 5 16:24:09 myhost1 wwsympa[24414]: err Robot::new() Missing directory '/var/lib/sympa/lists.lumicall.org' for robot 'lists.lumicall.org' and I believe it relates to bug #639627 http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=639627 I manually fixed that in /usr/share/sympa/lib/Sympa/Constants.pm but I was still getting the same error. Therefore, I went into /var/lib/sympa and create symlinks, e.g. ln -s /var/lib/sympa/list_data/lists.example.org /var/lib/sympa and the error is gone, but the registration process still fails with exactly the same error. I then noticed other things about session cookies in the logs: May 5 16:32:38 myhost1 wwsympa[24868]: info SympaSession::new() SympaSession::new ignoring unknown session cookie '82128592778522' May 5 16:32:38 myhost1 wwsympa[24868]: info [robot lists.lumicall.org] [session 47269562008511] [client 1.2.3.4] main::do_ticket() do_ticket(65268126659593) May 5 16:32:38 myhost1 wwsympa[24868]: info Auth::get_one_time_ticket() xxxx Auth::get_one_time_ticket(65268126659593) : result : success May 5 16:32:38 myhost1 wwsympa[24868]: info [robot lists.lumicall.org] [session 47269562008511] [client 1.2.3.4] [user dan...@lvdx.com] main::do_choosepasswd() do_choosepasswd May 5 16:32:44 myhost1 wwsympa[24868]: info SympaSession::new() SympaSession::new ignoring unknown session cookie '82128592778522' May 5 16:32:44 myhost1 wwsympa[24868]: err [robot lists.lumicall.org] [session 27176982911479] [client 1.2.3.4] main::check_action_parameters() user not logged in May 5 16:32:44 myhost1 wwsympa[24868]: info [robot lists.lumicall.org] [session 27176982911479] [client 1.2.3.4] main::do_loginrequest() do_loginrequest Checking my browser, I discovered two sympa cookies, one with a dot prefixed on the domain, e.g. cookie 1 domain = lists.lumicall.org cookie 2 domain = .lists.lumicall.org I deleted both cookies and was then able to complete the registration successfully I have cookie_domain set in my robot.conf: cookie_domain lists.lumicall.org and I don't know if that has caused the problem, or if one of the cookies was somehow created before I set cookie_domain However, I think that the wwsympa UI needs to be more tolerant of bad cookies, it should clear them from the browser rather than expecting the user to figure this out. -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org