> So tell me how a "competitive" and "innovative" company can produce
> products that contain bugs reported 4 versions ago and still not fix
> them?  Surely the invisible hand this writer is jerking off with should
> be ironing out such aberrations according to market theory?

The same way "Bud Lite" manages to find millions of customers each year.  
Joe Potatochipmuncher doesn't give a fuck.  The television tells him what
to buy, and he doesn't feel like exercising his 12 neurons to make an
informed decision.

I think it tastes like shit.  I don't buy it.  Lots of people like it just
fine, though, so Bud Lite isn't going to become an oatmeal stout
regardless of how many complaint letters I send them.

> The bug I specifically refer to is this MS Word bug:
[snip]
> Been there since Word 6 and it's still there.

So why do you (presumably) keep buying a shitty product?  If I buy a
pencil and the lead keeps breaking, am I going to write complaint letters
to the manufacturer and wait around 4 years in the hopes they listen to me
and produce a better pencil?  No.  I'm going to buy something else.

Duh.

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