gortiz commented on PR #11264:
URL: https://github.com/apache/pinot/pull/11264#issuecomment-1667415680

   There are two different issues:
   - We have JsonUtils several times in the classpath with the same package. 
Luckily, the correct one is loaded first.
   - The plugins shade jackson using their package prefix. That means that when 
they call public spi that use jackson, they use their own package. For example, 
they call `<apache pinot package>.JsonUtils.stringToObject(String, 
<their-package-prefix>.TypeReference)`, which does not exist.
   
   That later problem is the one that affected us. The problem here is that by 
adding jackson arguments and results to our spi methods, we are indicating that 
jackson should not be shaded, when in fact jackson is one the main package we 
want to shade due to incompatibilities in the classpath.


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