Author: kschenk
Date: Thu Sep 25 21:20:32 2014
New Revision: 1627670
URL: http://svn.apache.org/r1627670
Log:
More changes to help with user vs "bug" reporting.
Modified:
openoffice/ooo-site/trunk/content/contact_us.html
Modified: openoffice/ooo-site/trunk/content/contact_us.html
URL:
http://svn.apache.org/viewvc/openoffice/ooo-site/trunk/content/contact_us.html?rev=1627670&r1=1627669&r2=1627670&view=diff
==============================================================================
--- openoffice/ooo-site/trunk/content/contact_us.html (original)
+++ openoffice/ooo-site/trunk/content/contact_us.html Thu Sep 25 21:20:32 2014
@@ -19,7 +19,7 @@ the right place.</p>
<h2>If you are a user and need help with Apache OpenOffice...</h2>
<p>The fastest way to get expert help with OpenOffice is to use our
- <a href="http://forum.openoffice.org/";>support forum</a>. You can search
for answers to problems, or, if you register, post new questions.</p>
+ <a href="http://forum.openoffice.org/";>support forum</a>. You can search
for answers to problems without registering. If you do register, you can post
new questions to get help, participate in discussions, and help other users.
The forum also allows for notifications on any post by subscribing to a
topic.</p>
<p>Or, send a message to our <a
href="mailto:[email protected]";>general support mailing list</a>.
(For full benefits, please see subscription information on the <a
href="http://openoffice.apache.org/mailing-lists.html"; >project mailing list
page.</a>)</p>
<p>Other support mechanisms, including FAQs, commercial support, etc., are
described on our <a href="/support">Support Page</a>.</p>
</li>
@@ -27,8 +27,7 @@ the right place.</p>
<li>
<h2>If you want to submit a bug report...</h2>
- <p>Note: This is <b>not</b> a way to receive technical support. If you
need help using OpenOffice you want to use one of
- the support options described above. But if you have found a bug that you
want to report you should use our Bugzilla
+ <p>Note: Bug reporting is <b>not</b> a general way to receive support for
Apache OpenOffice problems. If you need help using OpenOffice, please use one
of the support options described in the first section. But if you have found a
bug that you want to report you should use our Bugzilla
issue tracking system.</p>
<p>To submit a bug report, use our bug reporting system, <a
href="https://issues.apache.org/ooo/";>Bugzilla</a>. The
