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The following commit(s) were added to refs/heads/master by this push:
new 210ebfa Update support.md
210ebfa is described below
commit 210ebfa96ada6f5b0cc42c01e7227a804690564e
Author: Claus Ibsen <[email protected]>
AuthorDate: Mon Nov 2 09:50:27 2020 +0100
Update support.md
---
content/community/support.md | 4 +++-
1 file changed, 3 insertions(+), 1 deletion(-)
diff --git a/content/community/support.md b/content/community/support.md
index 6c73c1e..163ac1b 100644
--- a/content/community/support.md
+++ b/content/community/support.md
@@ -4,7 +4,7 @@ title: "Support"
## Getting help
-If you are experiencing problems using Camel then please report your problem
to our mailing list. This allows the entire community to help with your problem.
+If you are experiencing problems using Camel then please report your problem
to our mailing list or Zulip chat. This allows the entire community to help
with your problem.
If indeed a bug has been identified in the Camel software, then document the
problem in our [Issue Tracker](https://issues.apache.org/jira/browse/CAMEL).
Please refrain from immediately opening a ticket in the issue tracker unless
you are certain it's a problem in the Camel software.
@@ -22,6 +22,8 @@ Unfortunately some people create a JIRA ticket as first
thing. Please don't do t
for the Camel team to react on issues that are not bugs. But already covered
in FAQs, in the mailing lists etc. Or in the existing documentation.
Also on the mailing lists there is more people active to help you better.
+Also please avoid sending direct emails to members of the Camel team - we are
busy already. And conversations about Camel should happen in the public, and
not via private emails.
+
### Alternative discussion forums
There's a number of sites outside Apache that offer discussion forums on
Camel. For example, [Stack Overflow](http://stackoverflow.com/) is a popular Q
& A site with a dedicated [Apache Camel
forum](http://stackoverflow.com/questions/tagged/apache-camel).
