I think there are a few reasons to support tight integration of Forum
functionality with your CMS:

Users are Users: If you're going to give your site visitors or
administrators access to do something on your site (post a message,  view
"subscriber only content", update the site...), doesn't it make sense to be
able to manage their access from the same point and seamlessly integrate the
experience from a user's point of view?  Obviously this is possible through
integration, but at what cost / complexity?  There are plenty of sites that
don't integrate them well. From a visitors point of view it can be a
horrible experience.

Content is Content: Whether page content is being generated by an internal
site producer or from users contributing to an online forum it still may
require validation,  rich text editing tools, expiry dates, access
control...  More and more sites seem to include "Make Your Comment On This
Story".  This is content as much as the story above it.

Email is Huge: I am not sure it's healthy to define "content management" too
narrowly.  If we can recognise email as just another channel for
contributing and viewing content to be managed along with traditional
page-based content I think we increase our value not dilute it.

I worked at Reef. To be fair the Forum functionality was only an additional
$2k or so if you were looking at Content Management already.  We didn't get
to really tight integration of Forum content with regular page content,  and
email wasn't in the picture as a content channel,  but there still seem to
be strong arguments for the "Suite" approach rather than Silos of
functionality. It was certainly a popular option on the sites I worked on.
Maybe MediaSurface will do something nice with the technology?

Nick

> Message: 3
> From: Adam Gaffin <[EMAIL PROTECTED]>
> To: [EMAIL PROTECTED]
> Subject: RE: [cms-list] Integrated Mailing List  in CMS
> Date: Mon, 23 Dec 2002 10:31:56 -0500
>
> >
> > It seems to me, though, that one of the important features of a CMS
> > would be to allow users to 'subscribe' to bulletin boards via
> > email and
> > give users the option to send email directly to the forum/mailing-list
> > as well as to receive emails of posts to such a 'board'.
> >
> > The functionality I am looking for is akin to that of webcrossing
> > (www.webcrossing.com), or Apple's implementation thereof in their
> > 'Support>Discussions' forum.
> >
>
> Why would you want to do that through the CMS rather than through the
forum
> software? Use the right tool for the right job and all that. If the issue
is
> avoiding multiple user logins because you have personalization running,
> WebCrossing supports (with some scripting) external user databases. I
> suspect other forum packages support similar external user dbs.
>
> Now, what might make more sense is a CMS that had a forum module so that
you
> could manage ALL your content in a single place. Reef had that, but they
> wanted something like $50,000 for it, which seemed quite excessive when
you
> could buy WebCrossing (which had a lot more forum functionality) for,
what,
> $1,000?
>
> Adam Gaffin
> Executive Editor, Network World Fusion
> [EMAIL PROTECTED] / (508) 490-6433 / http://www.nwfusion.com
> "I programmed my robotic dog to bite the guy who delivers the electronic
> mail." -- Kibo


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