In my experience, determining whether content is up-to-date, of good
quality, effective and accurate can be examined using a process of both
objective and subjective techniques.
For example, just one technique [of many] to assess the quality of content
is to examine a cross-selection against predefined content standards.
Although assessing information against standards is a subjective measure,
this does not mean the results are invalid or unreliable - particularly
for businesses [as opposed to rigorous scientific research].
I am also unaware of any scientific articles addressing this issue.
Pascal Westers <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED]
18/11/2002 10:20 PM
To: [EMAIL PROTECTED]
cc:
Subject: [cms-list] Are there ways to measure the quality,
effectiveness, accuracy
and timeliness of content?
Dear professional
I'm currently writing a thesis on the cost efficiency of CMS. I wonder if
any of you heard or read about measures/tests to determine whether content
is up to date, of good quality, effective and/or accurate. I'm
specifically looking for scientific articles in which an attempt has been
made to measure any of the above.
Hope to hear from you! Best regards, Pascal Westers
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