Trevor,

There is an enormous amount of literature out there on the Web, from
analysts, about products and trends (AIIM, Gartner, Forrester, Meta, Giga
etc.).

Sticking to the more practical literature though, a few books that I would
recommend, which I think are probably the ones most people have read:

- Bob Boiko, The Content Management Bible

Audience: analysts, technical architect, developer

- JoAnn T. Hackos, Content Management for Dynamic Web Delivery

Audience: project managers, analysts, technical architect

(both of the above contain bits that can be adapted for the other audiences
you list)

- Gerry McGovern and Rob Norton, Content Critical

Audience: authors, editors, designers

Then of course there is all the usability literature: Steve Krugg, Don
Norman, Jacob Nielsen etc. which is partially relevant.

I know there are lots more that I haven't read, some by people that are
regulars on this list. Will get round to it soon ; )

Jason


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:cms-list-admin@;cms-list.org]On
> Behalf Of Trevor Gosbell
> Sent: 05 November 2002 03:19
> To: [EMAIL PROTECTED]
> Subject: [cms-list] Essential Readings
>
>
> For any CMS implementation there are a number of 'audiences' or
> stakeholder groups that need to be informed about (and often sold on)
> the idea of content management.  These may include:
>
> - analysts - who will specify the system requirements
> - sponsors - who will fund and approve the specification
> - developers/technical - who will implement the system itself
> - designers - who will provide the presentation framework for the content
> - project managers - who will be responsible for timely implementation
> - content matter experts - who will use the system to deploy content
> - system administrators - who will maintain the system in use
> - customers/end users - who are the consumers of the content itself
>
> My question (in several parts) is:
> - are there some essential texts that each of these audiences should
> read in order to understand CM concepts (and their role in a CMS)?
> - are there some essential texts that practically everyone should read?
> - are there other general stakeholder groups that I've missed?
>
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