Hi. This may have been discussed previously, but if so, I ignored the msgs because my 5.1 installed easily. Yesterday, I was installing 5.1 for a client; I downloaded the software with her serial number onto a compact flash card.

After installation, I got the message, "Can not start planner ....". I did the things suggested, i.e. reset, re-install of 5.1, etc. No luck. The planner won't start, no matter what I try. I've tried all three resets, reinstallation of the 5.1 software, etc. Upon the first attempt, I was asked if I wanted to import the 2003 planner data; she hadn't used it in '04. I said no to the iimport question, and the fun began. Any suggestions? I'm not with her BN at the moment, so can't remember the exact sequence where I was asked about importing, because I surmise that the thing must have started to ask about importing. Any help is appreciated.

Thanks,
Doug Martin


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