Hi Simon,

thanks for all your considerations regarding accessibility.

On 10/02/2022 23.25, Simon Phipps wrote:
The challenges are often attached to systemic issues and need extended time of LibreOffice experts to unpick the root cause before implementing the fix - even specifying them to tender takes research and pre-work as I expect you know. We've tendered these sorts of issues, and we could consider employing someone to deal with them full time, yes. However, there are also specialist elements - having accessibility devices for testing, for example. My sense is we would be better off paying an existing expert team (there are a few companies who specialise, not necessarily "the usual suspects") to take on the whole backlog for us for maybe 18 months, doing both engineering management and implementation and joining the ESC while they do. After that I'd return to the topic and reconsider the best approach in the light of that experience.
I can see pros and cons for both approaches (internal developer, tender).

In case of tendering, I think some cooperation of a11y experts and LO experts (like a company specializing on a11y + "one of the usual suspects") might even be more ideal than just an a11y-specialized company by itself, since from what I've seen so far, I suspect that some of the issues are somewhere deep down in the Writer/Calc/... stack that might take people without any previous experience with LibreOffice development quite a while to get into.

In any case, I think it would be important to also make sure that there will be a possibility to get a11y issues fixed in the future as well. In case of a TDF developer, that should be relatively straight-forward because the developer can "just work on it". In case of tendering, I would see a need for some kind of arrangement that will allow to hand out follow-up tasks without having to go via the usual tendering process, which would otherwise allow an issue that is identified today to be considered only in a proposal for next year's tendering budget, so there would be quite a delay. (I don't know whether that's possible, but maybe, some longer-running contract to be able to hand out additional smaller work items flexibly as needed might be a solution, once the initial work has been finished.)

Best regards,
Michael

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