Hi Mike, Some logs (Menu Window -> Logs) or snapshots may help us better understand what is going on. You can mail them directly to [email protected] <mailto:[email protected]>
This could be caused by a codec incompatibility. You can find out which codec you use by pressing the i button in the audio drawer for the active call, an info panel opens. In the same panel, you can see also network information like packet loss, round trip time, those may help to pin point the problem as well. If the problem is the codec, what you can try is to change the codec preferences. You will find the codec list in Preferences -> Advanced -> RTP media Regards, Adrian > On 14 Aug 2018, at 06:29, Mike Battistella <[email protected]> > wrote: > > Hello, > > I’m experiencing very bad connections with Blink Pro to the providers > Sipgate, Personal-VOIP, Peoplefon (CH). > If I use the Telefon App on my mac there are no problems (also with my > physical SIP phone). > > There is not only latency, but mainly the voice is cluttered (many breaks in > the audio for me and the other called person). > > > What can I do? > > Regards, > Mike Battistella > > > Mike Battistella > B.A. Digital Media (FH) > > --- > Mike Battistella // Interactive Media > Full-Service Digital Agentur & Beratung > - Design-Thinking Coaching | Innovations-Workshops > - Web- und Mobile-Anwendungen | Websites & E-Commerce > - User-Experience, Interaction & Interface Design | Film & Animationen > > https://interactive.battistella.biz/ <https://interactive.battistella.biz/> > https://rethinx.consulting/ <https://rethinx.consulting/> > > Weideliguet 6 | 8598 Bottighofen | Schweiz > Gottlieb-Daimler-Str. 5 | 78467 Konstanz | Deutschland > > Telefon (CH) +41 44 552 01 55 > Telefon (DE) +49 7531 350 49 58 > ----- > Mobile (CH) +41 77 418 43 58 > Mobile (DE) +49 175 373 14 48 > > Digital topics blog: http://reality-and-a-half.multiversum.com/ > <http://reality-and-a-half.multiversum.com/> > > * Testen Sie unser Online-Moodboard Ledavio: www.ledavio.design > <http://www.ledavio.design/> * > > _______________________________________________ > Blink mailing list > [email protected] > http://lists.ag-projects.com/mailman/listinfo/blink
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