On Tue, Apr 7, 2009 at 1:28 PM, Joe Landman <[email protected]> wrote:
> A few do. Scalable, Penguin, some Dell lurkers, the occasional IBMer, some > Streamline and ClusterVision folks ... > >> They could grab more tips about customer satisfaction than those >> surveys they keep sending me after every interaction. > > Many of us focus on what customers say and think. Scalable, Penguin, ClusterVision, Streamline and with the other smaller specialized I'm sure you guys are very well in tune with what the customers say and think. It is the behemoths Dell, IBM, HP etc. which have many layers between the customer and the guys-that-pull-the-shots that are a concern. Often, I feel they could do better if only they had a way to *really* hear their customer rather than through some survey info filtered and conducted by a third party contractor in a pretty lackadaisical manner. As an example over the last two days I've got many useful perspectives from Jan and you and others representing the smaller shops but no similar word from a bigger vendor. Maybe they just prefer the anonymity. Just a thought. -- Rahul _______________________________________________ Beowulf mailing list, [email protected] sponsored by Penguin Computing To change your subscription (digest mode or unsubscribe) visit http://www.beowulf.org/mailman/listinfo/beowulf
