Greg Lindahl wrote:
On Wed, Jan 21, 2009 at 04:19:55PM -0800, Jon Forrest wrote:

The
last time I checked, the enterprise drives were ~25%
more expensive than the consumer drives. This difference
might have changed since then.

Last time I checked, it was +$10 on a $300 drive. I bought
the enterprise drives.

My local system reseller claims there's a substantial difference in
return rate. I'd love to have harder data.

We don't see that. Similar return rates on both. Higher margins (generally) on the enterprise drives.

Firmware is generally the same, apart from TLER and other things. There are lots of interesting (and spurious) claims running around as to what is and isn't different.

As someone who puts out their fair share of drives (and deals with returns on a daily/weekly basis), I can honestly say that we don't really see much different in return rates for Enterprise vs Commodity drives. I can say that the failure rates for both are *higher* than the manufacturer suggested AFR. We are seeing occasional 'batch effects' (more failures in some batches than others). As we whallop the heck out of the drives *before* we ship we generally don't get too many DDDTS (drive deaths due to shipping). These scale at about the AFR. We see small amounts of field based infant mortality. Usually we see marginal drives die in the first 3-6 months of usage, then systems are fairly rock solid after that.

--
Joseph Landman, Ph.D
Founder and CEO
Scalable Informatics LLC,
email: land...@scalableinformatics.com
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