Mark, re 'ITIL':
> > It is more the ITIL standards, and Commercial vendor lobbying, our > > accountants are clueless :) > > I have no idea what ITIL means, but would probably prefer to keep > it that way :) > > a standard that forces use of specific and commercial packages > is not a standard at all... > [...] indeed it would be if that's what it did. ITIL was an attempt to create a standard vocabulary for discussing service management amongst other things, and to describe good working practices. See http://en.wikipedia.org/wiki/ITIL. We've found it useful. I've even found it personally useful to subvert some overly-commercial 'internal standards'. regards Graham Graham Mullier Head of Chemistry Systems, R&D IS Syngenta, Bracknell, RG42 6EY, UK. Syngenta Limited, Registered in England No 2710846 Registered Office : Syngenta Limited, European Regional Centre, Priestley Road, Surrey Research Park, Guildford, Surrey, GU2 7YH, United Kingdom _______________________________________________ Beowulf mailing list, Beowulf@beowulf.org To change your subscription (digest mode or unsubscribe) visit http://www.beowulf.org/mailman/listinfo/beowulf
