--- Douglas Eadline <[EMAIL PROTECTED]> wrote:
> > > > So Joe's observation is apropos. You engineer for your own > particular > > perception of costs of downtime and willingness to accept risks, > > INCLUDING the substantial cost of your own time screwing around > with > > things. > > Sure, my definition of screwing around with things is putting it > in a box and sending it to the vendor for repair. > This is not how things have worked in my experience. My experience so far is: First you call the vendor, you spend an hour on the phone rebooting the machine, checking the BIOS, explaining your problems, bla bla... Then, maybe, you get a RMA. Most of the time though the vendor will want to send you a replacement part that you are supposed to put in by yourself. Btw., DELL is one of the worst offenders I have ever dealt with in this respect. Roland _______________________________________________ Beowulf mailing list, Beowulf@beowulf.org To change your subscription (digest mode or unsubscribe) visit http://www.beowulf.org/mailman/listinfo/beowulf
