As long as the person you bought it from is an authorized distributor. Otherwise, we will reject it.
Gerald On Mon, Aug 18, 2014 at 10:24 PM, mahesh ingle <[email protected]> wrote: > Thanks Gerald for your help. But as i mentioned in my earlier post that I > have purchased this board from distributor who actually purchased this > board from authorized vendor. > So in the RMA form can I directly mention authorize vendori's name? My > distributor is saying the I must get RMA address 1st from support portal & > then he will arrange for sending the board back for repair. Is the > procedure correct? Thanks for your valuable time. > > Regards > Mahesh > > > > On Friday, August 15, 2014 12:16:07 AM UTC+5:30, Gerald wrote: > >> http://www.elinux.org/Beagleboard:BeagleBoneBlack#RMA_Support >> >> >> >> On Wed, Aug 13, 2014 at 11:21 PM, mahesh ingle <[email protected]> wrote: >> >>> Hello All, >>> >>> I am facing booting issue with our BeagleBoneBlack board, I tried >>> running pre-compiled Android image on BBB. It kind of worked successfully >>> for 2-3 times but later since 4th boot it has started giving error. >>> tps65217 0-0024: Failed to read INT reg & bone-capemgr bone_capemgr.8: >>> bone: scan failed (1 time) >>> >>> After reading this mailing list i came to know about the issue about not >>> able to read mac info from EEPROM. I think i need to get RMA support for >>> this board. But unfortunately we bought this board from a distributor who >>> actually bought board from authorized vendor. >>> >>> Can anyone please tell me how do i get RMA support for this. >>> >>> Thank you in advance for the help. >>> >>> I am attaching the logs along with the post. >>> >>> >>> >>> Regards >>> Mahesh >>> >>> -- >>> For more options, visit http://beagleboard.org/discuss >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "BeagleBoard" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- > For more options, visit http://beagleboard.org/discuss > --- > You received this message because you are subscribed to the Google Groups > "BeagleBoard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- For more options, visit http://beagleboard.org/discuss --- You received this message because you are subscribed to the Google Groups "BeagleBoard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
