Well, they are not an authorized distributor unfortunately.

Gerald


On Wed, Jan 22, 2014 at 10:33 AM, <[email protected]> wrote:

> The vendor of the product http://www.crazypi.com/ in India will take care
> of that for me. They also have a good support team like yours. Thanks for
> the support.
>
>
> On Wednesday, 22 January 2014 22:00:01 UTC+5:30, Gerald wrote:
>
>> You must to go through the RMA processes before you can get it replaced.
>>
>> Gerald
>>
>>
>>
>> On Wed, Jan 22, 2014 at 10:25 AM, <[email protected]> wrote:
>>
>>> I am using an adapter which gives me an output of 5V, 1A.
>>>
>>> Below are some pictures of my BBB.
>>>
>>>
>>> <https://lh4.googleusercontent.com/-4DQ3mCzQca4/Ut_uhT2LdKI/AAAAAAAABmY/pdm5ZWLGh7A/s1600/top.jpg>
>>>
>>>
>>> <https://lh3.googleusercontent.com/-0290kW0czLY/Ut_vJCSfAqI/AAAAAAAABmg/v-EYOUYqbPc/s1600/serialno.jpg>
>>>
>>>
>>> <https://lh5.googleusercontent.com/-MHr_BcSpXsA/Ut_vrSHU5zI/AAAAAAAABmo/Vg7VQ_oai9Q/s1600/bottom.jpg>
>>>
>>>
>>> It has a beaglebone logo, so I think it is a original board and the
>>> vendor mentions it that it is original.
>>>
>>> The vendor is ready to check it and replace it if it has some hardware
>>> issues. Thanks for your support guys.
>>>
>>> Like I said, I had issue on the first day itself, but I re-flashed it,
>>> it worked for a week, after using ubuntu and expanding the file system in
>>> that, the issue began.
>>>
>>>
>>>
>>>
>>>
>>> On Wednesday, 22 January 2014 20:23:47 UTC+5:30, Jason Kridner wrote:
>>>>
>>>> On Tue, Jan 21, 2014 at 10:18 PM, <[email protected]> wrote:
>>>>
>>>>> Can you tell me how to find out weather it is a clone or original. I
>>>>> don't think it is a clone.
>>>>>
>>>>
>>>> If it has the BeagleBoard.org logo, it better not be a clone! I think
>>>> Robert's question was more along the lines of if you were making your own
>>>> hardware. With the issue description, it really looks like a hardware 
>>>> issue.
>>>>
>>>>
>>>>> Because I flashed it once with the eMMC flasher image available at
>>>>> beagleboard website. It was working at that time. I followed the
>>>>> instructions to boot it from sd card with ubuntu and I tried to expand the
>>>>> file system, everything worked. And after that I removed sd card and tried
>>>>> to boot from eMMC I am stuck. I already posted my question in forum but
>>>>> didn't get any answer so I posted it in the way that you will look into it
>>>>> Robert to give a solution, the link of my previous post:
>>>>> http://beagleboard.org/Community/Forums?place=topic%2F
>>>>> beagleboard%2FQFp3aMdKIwQ%2Fdiscussion .
>>>>>
>>>>
>>>> I feel something else must have been done to the board.
>>>>
>>>>
>>>>>
>>>>> Finally yesterday I sent a mail to Jason and he has replied. I will
>>>>> like this post to my previous post so that Jason will also look into this
>>>>> in detail. And you two tech guys can help me on fixing this.
>>>>>
>>>>
>>>> Escalating to me when you don't get an answer with a link to the public
>>>> post is good. I can't tell you how many times I tell people to post here
>>>> FIRST! Anyway, given that you cannot read the EEPROM even from u-boot SPL,
>>>> I think something must be up with the bus. I think it would give a
>>>> different error if you had simply over written the EEPROM.
>>>>
>>>> What are you using as a power supply? What do you have connected to the
>>>> board?
>>>>
>>>>
>>>>>
>>>>> On Wednesday, 22 January 2014 01:20:06 UTC+5:30, RobertCNelson wrote:
>>>>>
>>>>>> On Tue, Jan 21, 2014 at 1:07 PM,  <[email protected]> wrote:
>>>>>> >
>>>>>> > I am trying to flash my Beaglebone Black with Debain flasher image
>>>>>> available
>>>>>> > at
>>>>>> > https://rcn-ee.net/deb/flasher/wheezy/BBB-eMMC-flasher-debia
>>>>>> n-7.3-2013-12-17-2gb.img.xz
>>>>>> >
>>>>>> > But I am not able to do it.
>>>>>> >
>>>>>> > I am holding the boot button and then turning on the power supply
>>>>>> for the
>>>>>> > board. The LEDs doesn't turn on even after a long time as I am
>>>>>> holding the
>>>>>> > boot button. I tried to look into what is happening with the help
>>>>>> of Serial
>>>>>> > to USB converter and go the message displayed bellow:
>>>>>> >
>>>>>> >
>>>>>> > U-Boot SPL 2013.10-00015-gab7a95a (Nov 08 2013 - 16:01:27)
>>>>>> > i2c_probe: pads on bus 0 probably not configured (status=0x10)
>>>>>> > Could not probe the EEPROM; something fundamentally wrong on the
>>>>>> I2C bus.
>>>>>> > Could not get board ID.
>>>>>> > i2c_probe: pads on bus 0 probably not configured (status=0x10)
>>>>>> > Could not probe the EEPROM; something fundamentally wrong on the
>>>>>> I2C bus.
>>>>>> > Could not get board ID.
>>>>>>
>>>>>> Oh, that's fun.. Your board's eeprom no longer has its id..
>>>>>>
>>>>>> is this a "real" bbb or a clone?
>>>>>>
>>>>>> The reason the ancient rootfs works, it assumes a bbb, boots, then
>>>>>> programs the eeprom and initial eMMC file system. Then ships to
>>>>>> customers..
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> --
>>>>>> Robert Nelson
>>>>>> http://www.rcn-ee.com/
>>>>>>
>>>>>  --
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