hi john,
On Mon, Mar 18, 2013 at 7:19 PM, John Drescher <[email protected]> wrote:
> On Mon, Mar 18, 2013 at 5:59 PM, Roberto Scattini
> <[email protected]> wrote:
> > hi list,
> >
> > we have a Dell TL2000 with one robot and two drives, and we cant
> configure
> > it. we receive the error "3999 Device "Autochanger" not found or could
> not
> > be opened." when we try to label a tape.
> >
>
> Does user bacula (or whatever user bacula-sd is running at) have
> permissions on the tape drive?
>
it sees that permissions are ok:
developer@w3:/dev$ ls -lh sg*
crw-rw---- 1 root cdrom 21, 0 Mar 13 16:20 sg0
crw------- 1 root root 21, 1 Mar 13 16:20 sg1
crw-rw---- 1 root disk 21, 2 Mar 13 16:20 sg2
crw-rw---- 1 root tape 21, 3 Mar 18 10:25 sg3
crw-rw---- 1 root tape 21, 4 Mar 18 10:28 sg4
crw-rw---- 1 root tape 21, 5 Mar 18 10:28 sg5
crw-rw---- 1 root tape 21, 6 Mar 18 10:28 sg6
bacula-sd is running as user bacula, group tape
>
> If this is not the problem you could possibly have to manually modify
> your mtxchanger script to make it work for your changer and OS. Make
> sure your drive passes the autochanger tests that are in the manual.
>
some the mtx-changer tests are running fine (we tested moving tapes between
slots, but it has problem with loading, the prompt never returns)
>
> Also if this is an autochanger with a barcode reader you should never
> manually label tapes. Use label barcodes and put all tapes in the
> Scratch pool.
it think that this autochanger does have barcode reader... can you point me
to the documentation about barcode readers?
thanks!
--
Roberto Scattini
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