Tino, Asterisk looks at attended transfers as seperate calls. As far as I know, there is no way to get Asterisk to combine those two recordings (or the two CDR entries.) You may wish to have a company (like Anteil perhaps?) develop for you an integration that would allow those recordings and CDR records to be combined after the call is concluded. My contact information is below.
Best regards, Andy -- Andrew M. Lauppe Consultant 4051B Executive Park Dr. Harrisburg, PA 17111 +1 (877) OS-LINUX x23 +1 (484) 421-9919 direct On 7/15/10 8:34 AM, "Tino" <[email protected]> wrote: > > >> >> Here my local extension is 170 and I am getting a call from a number starting >> with 48.... >> .Actually I am using a predictive dialer. ie the asterisk first calls to this >> number and then it calls to 170. After connecting with 170 & 48.. , 170 will >> start attended transfer using *2 feature and calls to 6176900538 using this >> after connecting with 61769.. 170 hangs up >> and that connects 48.. and 617....At that time I can see that Mixmonitor >> closes file stream. >> >> But the Mixmonitor doesn't stops .After hanging call between 48... & >> 617...Mixmonitor stops .I can see that there is two files related with >> this..First as IN and second as OUT. >> In first file 48.. & 170's conversation is there..in second file 170 & 617 as >> well as 617 & 48..conversation is there. I just want to make this files >> single or give name with same unique id so that I can easily identify them >> from other files. >> >> >> >> >> >> On Thu, Jul 15, 2010 at 3:58 PM, Tino <[email protected]> wrote: >>> Hello, >>> >>> I am able to do attended transfer using *2 feature in asteriskNOW. >>> A calls B then B calls C using *2 feature then B hangs up and A & C >>> connects. >>> But the recordings for the entire process happens in two recording files. >>> I would like to get call recording of complete transfer process in a single >>> recording file. Currently i get two files in two different directories (call >>> recording path customized) like >>> IN170-20100715-021450-1279174483.51731.wav and >>> OUT170-20100715-021524-1279174524.51736.wav >>> I desperately need a help from anybody. So please help . >>> >>> Thanks >> > > >
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