Let's clear this up once and for all...
FIRST OFF:
It was *>NOT<* a credit card purchase, so that argument is totally invalid.
Company check, delivered in person on Monday, and they do clear next-day.
Federal Law mandates that a check clear within 24 hours in-state or out of state. Should your financial institutions policy be different, get it in writing and send it to the US Attorney General. I believe that legislation passed late 2004, October / November if I'm not mistaken.
SECONDLY:
After I was told that IT HAD SHIPPED is when I purchased the plane tickets.
If I recall correctly I think that was Tuesday.
AND FURTHERMORE:
It was shipped to the WRONG address... They shipped to the Bill-To address instead of the Ship-To address without even making a phone call or sending an e-mail expressing concern or reluctance to send it to the Ship-To address.
SUMMARY:
Their technical support is AWESOME, went WAAAY above the call of duty.
I've ordered small things in the past personally, and everything went fine.
BUT! If you're a business, and you want to deal with someone who knows how to do business with businesses, you're probably best to look elsewhere and pay the extra $$$ for things like NET Terms, prompt shipments, and reliable shipping practices.
At 08:00 AM 6/2/2005, you wrote:
He is right Karl. Without the ship-to being on file with the bank..
the company can be held responsible for fraudulant purchases.
On 5/31/05, Karl J. Vesterling <[EMAIL PROTECTED]> wrote:
>
> I'm amazed that this thread keeps going...
>
> About the claim of Ship-To being on file with bank...
>
> CDW doesn't have a problem with it... Ingram Micro doesn't have a problem
> with it. Merisel doesn't have a problem with it. Digi-Key doesn't have a
> problem with it... Why would Voip-Supply???
>
> We accept packages every day with the same Ship-To address specified to
> Voip-Supply...
>
> Additional comments dispursed throughout....
>
> At 02:32 PM 5/27/2005, you wrote:
>
> On 5/27/05, Karl J. Vesterling <[EMAIL PROTECTED]> wrote:
> > At 08:59 AM 5/27/2005, you wrote:
> >
> > [ snip for brevity ]
> > I just wanted to clarify ... this isn't a voipsupply.com problem at all,
> > but
> > rather a courier screwup... which happens anywhere and at anytime...
> right?
> >
> > TWO screw ups in the shipment.
> > 1.) It was shipped to the Bill-To address. Since there is no one there
> > during the day I had to sit and wait for it lest it not be delivered.
>
> This screw up has to do with the person that ordered it, because they
> didn't have the ship to address on file with their bank.
> This was not a paypal transaction.
> The PO had BIG BOLD LETTERS - "Ship To:"
>
> I'm unaware of any practices with the bank that requiring Ship-To addresses
> to be on file with them.
> Perhaps your financial institution is a bit different?
>
>
>
> > 2.) when an order is placed on a Tuesday AM (or) Monday PM, and it's
> > priority overnight, and it's across town, and the tracking number was
> > supplied on Wednesday one would expect that it would show up Thursday,
> not
> > Friday.
>
> See above, again this is a screw up that happened because of the one
> that ordered it, by NOT having the ship to address on file with their
> bank.
> Where do you get this Ship-To on file w/ Bank idea?
>
>
>
> Anyhow, you were already answered before that it had to do because YOU
> didn't have the address on file with your bank. Why are you repeating
> this lie that it is voipsupply.coms fault?
> Be repeating it you make yourself look more like a politician or media
> person, but certainly not someone that is in the electronic
> engineering business. No I will not believe it because I read it
> twice, so stop it.
> No lie... Fact. There is a difference...
>
>
> >
> > So, what we have here is one problem compounded by another, none on
> behalf
> > of the courier.
>
> Exactly, but on behalf of the ordered.
>
> If you give a Ship-To address that is NOT on file with your bank, you
> will NOT get it to that address, and it WILL delay shipping.
> Gosh dang spin doctors...
> Where does it state this???
> Prove it.
>
>
>
>
>
> Best Regards,
> Karl J. Vesterling
> E-Mail: [EMAIL PROTECTED]
> ________________________________
> Telephone:
> Washington DC: (202) 448-3009 Extension 0
> Annapolis MD: (240) 524-6706 Extension 0
> Bethesda MD: (301) 576-3014 Extension 0
> Niagara Falls NY: (716) 286-9175 Extension 0
> Buffalo NY: (716) 608-1121 Extension 0
> ________________________________
> Yahoo Messenger: karl_vesterling
> ICQ: 1548052
> AOL Instant Messenger: n2vqm
> ________________________________
>
>
>
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Best Regards,
Karl J. Vesterling
E-Mail: [EMAIL PROTECTED]
Telephone:
Washington DC: (202) 448-3009 Extension 0
Annapolis MD: (240) 524-6706 Extension 0
Bethesda MD: (301) 576-3014 Extension 0
Niagara Falls NY: (716) 286-9175 Extension 0
Buffalo NY: (716) 608-1121 Extension 0
Yahoo Messenger: karl_vesterling
ICQ: 1548052
AOL Instant Messenger: n2vqm
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