At present when a call is made to the main number and is not answered or is engaged we forward the call to a shared number that every phone in the office is registered to and so can answer. But this limits us to only receiving two calls at once to our main number. We like the way this works apart from the limit of two calls at once and are trying to work out the best way to implement this in asterisk.
Although we have looked at queue's we don't want everybody to having login every morning ?.
Would a solution where we forward calls from the main number to an extension that calls all the phones, be a solution ?
exten => 2000,1,Dail(SIP/101,SIP/102,SIP/103 etc)
Or would this get engaged after the first call is answered on it, if could I have a number of these that roll over to each other ?
Or are there other ways to handle the main number ?
Thanks for any help
Nick
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