I have about 10 DIDs, I had an issue that lasted a day or so that was Level 3's issue, it took about 12 seconds before the calls would come in. That was resolved and I haven't had any issues at all. I appreciate the fact that there are reselling Level 3 DIDs since they seem to be in a lot of cities, towns and now some "burgs". I have had excellent support response anytime that I have had issues. I have talked to several folks there when the issue of the long wait for the call to complete. I also had a call that advised me that the ringback issue appeared to be with asterisk. I explained to them, like others have, that the issue is only with LiveVOIP not with other providers that I also have like TXLINK, Teliax, NuFone. I am not a programmer, but they advised me that they problem didn't reside in SIP. So, I took a chance to try it. I ordered yet another DID with SIP vs IAX. No ringback issue on the SIP configured DID at all. Just to clarify, the ringback issue I have had (I believe this is what everyone is talking about) is if you answer via IVR and then complete the call you hear no ring back. Or whenever the call has been answered on the asterisk box then you transfer you have no ring back.
I know that some of the issues isn't just LiveVOIP it's Level 3. I have talked with some other providers and Level 3 has scared them off. I hope that Level 3 can improve upon their delivery, in turn, I feel that with better support from them, you will see LiveVOIP having less issues. I think LiveVOIP is trying to do a lot for the VOIP community, IMHO, but that's just me. My only complaints I have is that they would port local DIDs and Toll free. I understand they will be porting Toll free soon. Overall, you can get lots of DIDs from lots of areas, IAX or SIP, your choice, they have lots of different rate plans, you can see your calls immediately via their web site, and again, I have absolutely no complaint with them getting back to me (sales or support). As soon as I have sent an email, I get the automated response that they have my issue and then I get a response. Lots of times it has been after business hours and on the week-ends, even though they state that they may not get back to you until the next business day. This is just my opinion and experiences of course. But again, I think Level 3 has their share of issues to get fixed so the then end providers can do their job better. It does appear to me, that the list beats up the providers very quickly. I can't even count the emails you see on a weekly basis on BroadVoice. There is MyPhoneCompany as well, they don't indicate on their website that they do asterisk, but they certainly do. If you are unhappy with your provider, find another. There are more popping up everyday, I don't think the original phone companies will have a whole lot to offer as far as service. Remember Lily Tomlin "we are the phone company, we don't have to care", they will give you what they want to give you and if you don't like it, then it's too bad. I try and work with the providers. Maybe if we see what "we" can do to "help them" vs. slamming them every time there is a burp. I don't thing anyone is offering "100% uninterrupted service, or maybe I am wrong. Again, my opinion. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Paul Fielding > Sent: Sunday, March 06, 2005 8:03 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] LiveVoIP Problems? > > > *shrug*. Mine's been working flawlessly since I've had it > (~month). The > only 2 issues I have are the ringback problem, and I can only > send callerid > number info to them, not name info.... Guess we'll see how long it > lasts.... > > regards, > > Paul > > ----- Original Message ----- > From: "Tim" <[EMAIL PROTECTED]> > To: "The Phone Guys" <[EMAIL PROTECTED]>; "Asterisk Users > Mailing List - > Non-Commercial Discussion" <[email protected]> > Sent: Sunday, March 06, 2005 4:45 PM > Subject: Re: [Asterisk-Users] LiveVoIP Problems? > > > > No. When DID go down for a whole day. Do you think thats > okay? Ring > > busy half time or do nothing at all. Come on! Your DID's > are up maybe > > 50% of the time if that! > > > > > > Why are calls failing again today? > > > > > > > > On Sun, 2005-03-06 at 17:36, The Phone Guys wrote: > >> So you want it 100% perfect and you want it for peanuts. > >> > >> > Makes you wonder how many *really* reliable VoIP providers there > >> > are > >> > out > >> > there? > >> > Who would you trust to handle all your incoming/outgoing > business > >> > calls? > >> > Mike > >> > > >> > > >> > On Fri, 04 Mar 2005 21:18:41 -0600, Tim <[EMAIL PROTECTED]> wrote: > >> >> Anyone having problems with LiveVoIP lately? I am seeing failed > >> >> outgoing > >> >> calls. Calls that are being routed to wrong numbers. > DID's that ring > >> >> busy. For the pass 2 days I am unable to pass CID. Is > anyone else have > >> >> these problems? Can anyone recommend a Quality VoIP provider? > >> > >> _______________________________________________ > >> Asterisk-Users mailing list > >> [email protected] > >> http://lists.digium.com/mailman/listinfo/asterisk-users > >> To UNSUBSCRIBE or update options visit: > >> http://lists.digium.com/mailman/listinfo/asterisk-users > > > > _______________________________________________ > > Asterisk-Users mailing list > > [email protected] > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > _______________________________________________ > Asterisk-Users mailing list > [email protected] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
