I am building a click to dial and CRM type web page and I'm having trouble with something. I can make everything in the manager api work as documented, but I can't seem to get a grip on how to tell what the callerid is of an active call. Example: I know that on phone SIP/101 that there is an active call that originated from the outside. What's the best way to get the callerid of that call?

I have attempted to put the callerid into the database with DBPut during the initial call setup, but I don't really know that the call is active. I can get the last busy and last unanswered callerid using ${DIALSTATUS}, but not the last or current answered. Anyone have any ideas?

Here's what I want to do (not using the Flash Operator Panel). If a salesrep is on the phone, I want them to click a link on a webpage that will open up a window with all of the customer information they would need, based on the callerid of the active call. I already have a really nice click to dial application and don't want a separate app. I also don't want to monitor all of the time like the Flash Operator Panel does. Anyone?

Thanks!

Mark
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