Jay Wilton wrote:
Hello,
Is it possible to use a timeout in a queue and have the
option of pressing a button to remain on hold? I have been
using: [qbert]
1,1,Queue(qsales|t|||180)
1,2,Voicemail(u22)


[qout-sales] ;dtmf-out context from queues.conf /[qbert] *,1,goto(qbert|1|1)

Problem - I return to the back of the Queue.

thanks - CVS-HEAD-01/31/05-03
JJ


what about doing the reverse: specifying a longer timeout period, with the option of pressing a button to go into the voicemail? that way the caller still mantains his/her position in the queue...


flynn

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