understood - I use the # sign as well, but some users are not used to using the # sign so decreasing the timer helps those that may forget to use the # key.
Properly setting up the dialplan on the SIPura eliminates most of these issues. Here's my dialplan on my SPA-2k:
([2-7]xxx|9,1[2-9]xx[2-9]xxxxxx|9,[2-9]xxxxxx)
You need to be in Admin / Advanced mode to see the dialplan option at the bottom of each Line X page.
My current dialplan only supports extension and standard PSTN calling for USA. i.e. no 911, but that can be added.
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