> I purchased some 20 Polycom phones (brand new) for a very good price of > around $165 each. Now I am having a nightmare in configuring them. I > pulled the bootrom, SIP and config files from freedomphones.com, > modified them for my need and and started configuring the phones. First > couple of phones worked well, but I could not configure most of the > remaining phones. They complain about "Error in loading bootrom". I > suspect these are newer phones with newer bootrom than I have. > > I contacted Polycom. After many emails and calls, finally got hold of > someone in the SIP certification dept. He was very blatant in saying > that Polycom has decided not to support Asterisk. When I asked him just > to give us the bootrom, and SIP application firmware for the phones, he > refused that too saying it was against Polycom Policy. > > Now I am thinking why the hell should I use Polycom phones when they are > so knee jerk about the Asterisk community. They would not even give us > legitimate firmware either. They are so arrogant (or stupid) to keep off > such a significant user community. > > What do others feel about this issue. Should we just decide to stay away > from Polycom phones? Or try to keep a copy of their firmware somewhere > in the community like freedomphones.com?
I had some of the same issues, although Polycom's tech support offered to replace the brand new defective phone. Before the replacement arrived, I dropped back to an earlier firmware release and it loaded just fine. After that, I upgraded to the later (wanted) release. That upgraded worked just fine then. So, try an earlier release of their software on one/two of those phones, then upgrade again to the wanted release. _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
