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I'm looking for a prepaid calling card platform
that:
* easily scales to multiple servers with a common database
for: redundancy, capacity, and performance
Looking to start with capacity to handle 100 simultaneous
calls and be able to easily scale to 1000+ simultaneous
calls.
* in addition to the normal anti-fraud measures, supports an
API for easily adding new anti-fraud tests along the lines of the
following:
For each new call being attempted the
system would invoke an external authentication program and
pass: reseller ID, card ID, time left on card, called # and calling #;
and the history/status for the last several calls including for each call
the called #, calling #, call duration, call timestamp and call status
(in-progress, completed, etc). Progrm would return: call OK, deny call
with recording #x, invalidate card with recording #y.
* ability to limit calls to a maxium duration and/or to
require periodic IVR user response to continue a long call.
* contolled, managed and provisioned with a web
interface
* support multiple resellers, each with password protected web
access for managing their customers.
* ability for customers to call an 800# to hear a
recording giving them the user a local non-800 number they need to
call to use the card.
* credit card recharge support
While willing to do minor customizations, would like to find
something that is mostly install and go.
Open source would be nice, but willing to pay for a well done
package.
Suggestions welcome.
Thanks.
Jim
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