Well, thank you to Tor for the SetGroup/Checkgroup config. It works well! (Thanks to John for the contexts/dialplan version, too). Unfortunately, the phone doesn't audibly ring when the second call is coming in (just a visual prompt), and you have to press the line appearance button, and then the Answer softkey to actually pick up the second call, but I think it is still an improvement over the Call Waiting (at least logically, for my receptionists).
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I use also SetGroup and Checkgroup to roll 4 lines on a Polycom 600 for a receptionist. Just to let you know, you can press the line-appearance button twice to pick up the call, instead of hitting the line button, then the Answer softkey. I would also like to figure out how to make the phone *ring* when you're already on another line, but haven't had a chance to seriously explore it yet.
Eric
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