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Anybody have a guide to the Cisco 79xx phones? One that I
can give the 7 or 8 ppl in my office so that they can stop asking me questions.
I was going to type up a basic guide but then decided I don’t want to
reinvent the wheel, one of you may already have one. I tried to use Cisco’s
guide but it’s for their own protocol, a lot of options are different or
rearranged. I need a basic user guide that instructs on placing calls, answering
calls, putting calls on holds, warm transfer, blind transfer, activing/deactiviating
do not disturb, conference calls and how to access multiple calls on hold. Like
how 2 can be on hold on line 1 and if another call comes in, it goes to line 2.
The only way to get back to the 2 on hold on line 1 is to hit the line 1
button. Anything anybody has would help, it’d at least be a
start and I can addon/enhance or even simplify/dummy down some of it. I get so
many questions from ppl forgetting how to do something I think throwing a
manual at them would be far superior. Any help would be greatly appreciated. We
use a mix of 7940’s and 7960’s in SIP mode, with firmware 7-3 |
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