I just had to deal with this yesterday. I called Cisco and they gave me a
part number for the support contract. I looked around and it was $90... I
posted back to this list and was happy when someone gave me the correct part
number, which at CDW was $10... Not too bad.
Although I can't believe Cisco waists time with $10 service contracts. At
that point just make the damn thing free.
Anyway, I don't have the email in front of me but google the list from
yesterday (Friday) and I'm sure you will come across it.
~c
Message: 10
Date: Sat, 25 Sep 2004 18:45:44 +0000
From: C Wegrzyn <[EMAIL PROTECTED]>
Subject: Re: [Asterisk-Users] Cisco 7960 and Asterisk...not working...
To: Asterisk Users Mailing List - Non-Commercial Discussion
<[EMAIL PROTECTED]>
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Is there a place to get the software load for the Cisco phone without
having a support contract? Buying the phone was costly enough, but now
needing to pay for the software to "fix" it is really poor!
Chuck Wegrzyn
Chad Brown wrote:
>Chuck,
>
>The first thing I would do is to upgrade the load to version 6 or
>higher. I'm running the latest...version 7.2. (I'm very happy with it)
>
>Are you using TFTP to load the configuration or manually configuring the
>7960? I know it's a pain to setup TFTP just for a quick test. However,
>it's well worth it. If you have a CCO account you can find the latest
>load and config files here:
>http://www.cisco.com/cgi-bin/tablebuild.pl/sip-ip-phone7960
>
>After getting the infrastructure in place the following link was all I
>needed to get my 7960 phones working properly:
>http://www.voip-info.org/wiki-Asterisk%20phone%20cisco%2079xx
>
>However, the 7960 does have some basic error logging. I'm not sitting in
>front of it right now so I can't tell you the key combinations.
>
>Hint: I went from version 3.2 like you to 7.2. However, as an interim
>step I had to go to 6.0 first.
>
>Thanks,
>
>Chad
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of C Wegrzyn
>Sent: Saturday, September 25, 2004 11:03 AM
>To: Asterisk Users Mailing List - Non-Commercial Discussion
>Subject: [Asterisk-Users] Cisco 7960 and Asterisk...not working...
>
>Hi! I have Asterisk up and running and have KPhone, IAXtel and FWD
>connected to it and working. I have a Cisco 7960 with version 3 (App.
>Load ID POS3-2-00) software. I have configured the 7960 correctly, I
>think;
>
>I have set everything - name, shortname, auth.name and display name set
>to 200.
>I have set the password to 200.
>I've set the proxy address/port to 192.168.1.117/5060.
>
>I can't seem to get the phone to connect to Asterisk, though Kphone
>works fine. Does anyone have an idea of what I am doing wrong?
>
>TIA,
>Chuck Wegrzyn
>
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