Is there a place to get the software load for the Cisco phone without having a support contract? Buying the phone was costly enough, but now needing to pay for the software to "fix" it is really poor!
That's the Cisco way!!
They're not content to charge a premium price for their hardware; they make you pay for their bugfixes, too.
In the ideal world companies that treat their customers this way would not be able to compete, but Cisco's de facto monopoly in the router market allows them to treat their customers as if they were their inmates.
Not much choice until somebody else comes along with something as good or better for the same price, and makes them compete.
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