It uses the sip server sip.broadvoice.com via the SRV records for the outbound sip proxy listed as as proxy.broadvoice.com
So, I chalked it up to confusion, they changed the rules and prevented direct connections to their sip server. Their supported devices worked fine using their configuration because they the outbound proxy.
I will also admit that using a single phone on their system is totally useless, but I plugged it in to try and narrow down the problem, within hours of the outage start on Sunday evening.
Charlie Hedlin
Brian McManus wrote:
I do have a few questions about the broadvoice outage:
1) Did "supported" devices ever loose service?
2) IDo "supported" devices use the same SIP server, aka, the SIP SRV entries in sip.broadvoice.com, as asterisk would have if configured properly?
3) Would the asterisk SIP SRVLOOKUP entry prevent non-supported devices from loosing service during that outage?
I'm only curious because I may be giving them service, as they are the only VoIP provider with number portability that will "allow" asterisk, and third party SIP devices.
However, long outages are of course unacceptable.... If there "supported" devices never lost service, i'm willing to chalk it up to a little confusion, and assume that properly configuring DNS SRV Lookups is how I will prevent such an outage in the future.
Brian
James Jones wrote:
not sure I know is pinging does not work.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Wolfgang S. Rupprecht Sent: Monday, July 26, 2004 5:00 PM To: [EMAIL PROTECTED] Subject: Re: [Asterisk-Users] Broadvoice problems again Attn: James
[EMAIL PROTECTED] (James Jones) writes:
you can not ping that address because ICMP is turned off.
Do you mean *all* ICMP is turned off or just icmp-echo-request / icmp-echo-reply?
-wolfgang
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